4S PLUMBING COMPANIES, INC
Review Summary
- Mixed Reviews: Experiences range from highly positive to extremely negative.
- Positive Aspects: Some customers report prompt, efficient, and knowledgeable service, reasonable prices, and friendly staff. Specific praise includes fixing issues quickly, saving money compared to other quotes, and explaining the work.
- Negative Aspects: Recurring issues include:
- Poor workmanship: Leaks, incorrect installations, damage to property (e.g., drywall), and inadequate cleanup.
- Unreliable service: Late arrivals, no-shows, and delayed responses.
- Poor communication: Difficulty reaching the owner, lack of follow-up.
- Financial issues: Unfulfilled promises of reimbursement.

Reviews
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(30 reviews)
Christie Lee
February 24, 2023
DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed leaked and it took the plumber several days to come out, however the valve was never replaced. Like others have said, the owner is in a meeting, little to no response, and after almost a week of no shows and no communication, a different plumber showed up (after I started to request return of payment) and installed a wash tub hook up that was supposed to be done at the same time as the laundry, as he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back… the plumber tried to tell me it was “ground water leaking” until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall…. I’m praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
Amanda
I had 4S Plumbing come out for a same day emergency service that I needed done. I had water leaking through my ceiling. Another company came out and told me that they were going to have to tear out my ceiling and run all new waterlines. The plumbers with 4S came out, performed some troubleshooting, then cut a small hole in my ceiling. They said it was just a valve that was leaking behind the tub and they replaced everything within one hour. They even patched up the drywall for me. The cost was extremely fair and thousands less than I was quoted by the other company, which would have done a bunch of unnecessary work. Thanks to these guys for saving the day and I will definitely recommend them to anyone that needs a good plumber!
Dulce Carrera
I had an incredible service, the plumber arrived on time to fix the issue that I had in my basement. The plumber was very respectful and professional and I’m very satisfied with the job he did and also the prices are very reasonable. I truly recommend this company .
Gracelyn johnson
Great service and happy with overall experience! The plumbers were knowledgeable and had the right tools to fix my drain issue correctly. Also the office staff was really friendly and helpful. It’s nice to have someone a quick call away in my Neighborhood for any plumbing issue I may encounter!
Lana Smith
4S plumbing got the job done well. They observed the problem and fixed it fast and efficient. My sink collapsed and they remounted it and tightened all the pipes and repaired a leak in one of the pipes. Great Work 4S plumbing.
C S
I have been using this company for my plumbing needs for the last 9 years for my multi unit building and my client's properties. I probably should have written a review a long time ago. This company is very responsive and gets the job done. The employees are always knowledgeable and friendly. Today my plumber was Marcus. I appreciate that he took the time to explain everything. I will definitely continue to use this company and refer them to others.
Jennifer Runge
Oh, where do I start. Do not use this company. They installed a brand new tankless water heater for us and did it completely incorrectly. The unit started making noises, so we had 2 different well known companies come out and they both told us the unit was installed incorrectly and we needed to pay hundreds of dollars to do a bandaid fix to make the unit work properly. We asked 4S to make the repairs, and they kept telling us it was fine and they would come over to show us how to do the proper flush the system needed. Then they NEVER showed up. We had to call one of the other companies to correct the mistake, and pay for the repair. The owner continued to make promise after promise that he would reimburse us for the cost of the correction. Sent us a check from a closed account, then said he made a mistake and would send a certified check that NEVER showed up. I've been dealing with the owner for 6 months now. He seems genuine, but it's been problem after problem. Please save yourselves and stay far away from this company.
snox
February 17, 2024
Their drywall cuts look like a large dog bit them off. They didn't put down drop cloths on days that we all knew were going to be messy. They didn't put any protection over sinks and toilets in areas where they were going to be working. They also made very rookie mistakes of having their Sawzall go through the wall behind them and didn't need to be cut at all. They knew in advance that they only had 3-5 inches to work with but the saw punctures straight through like it was their first day. This makes that room unuseable for a few days while drywall mud to dry and be sanded. The room also had to be cleaned and half of it moved out so the patches could be made which was extremely inconvenient. The plumbing was also bad. The sam sawzall they used that punched through the walls also cut into a pipe and it leaked all night. The water pressure is worse than it was before and now the hit water doesn't get hot. There are small children in2 of the 3 units they were working in and they went over by more than 2 hours and started making loud noises well into bedtime. Unfortunately I don't have enough voting power with my condo association or I would have fired them on the first day. The cheapest option is never good for plumbing and electrical. Unfortunately condo associations are democratic and no one else in the building has any experience with the trades or getting work done. Would not recommend.