Abarca Sewer and Drain

We contacted Cesar with an emergency broken pipe back in November, he came out and gave us an estimate saying he could start in a few days he just needed a $2000 deposit for material needed. After a few days not hearing back from him we started calling, took 2 weeks and a couple different phone numbers before he finally answered. He had the nerve to get mad at me because I didn't know what was going in his personal life she he was having problems that made him have to go to Mexico. Ok, while you're in Mexico just Zelle me the deposit back since that's how it was paid, he claimed the company bank account was unable to Zelle, yet another lie. So we got the ol "the check is In the mail" routine, after a month waiting on a check he never mailed Cesar finally agrees to Zelle our deposit back on Friday, then Monday, then Wednesday. 3 Fridays later and many phone calls I finally received a notification that we have a payment pending from 2 different accounts but the money wouldn't transfer, I found out this is what happens when there is not enough money to cover the deposit, after 2 more days of waiting $1000 finally came through. So in the end Cesar kept $1000 of our deposit because he didn't feel like doing the job he was contracted to do and then blocked us so we can't call him. It's really sad how shady and unethical Cesar really is. I'd stay as far away from his business as you can!!!!!

Cesar came through in our crucial time of need! We had some backing up that happened in the day time and our plans to get it done were derailed when it backed up into the first floor! It was a mess! But luckily once it stopped, we calmed down and called around again and Abarca was ready to go at 9pm! Talk about clutch. Came, struggled a bit I will say (I didn’t know the extent of the issue), but handled it and I helped move along the process with anything I could do. What a professional. Thanks Cesar! Don’t hesitate to call! Will be doing Hydro Jetting and Vent stack cleaning soon so I’m excited to call Cesar and get it done 💪

Very good work. First, they answered the call and got to do the job the same day. Immediate service, very professionals and good knowledge with their work. Prepared with good equipment and tools that makes the job faster and easier. Cesar & Coco did an excellent job cleaning our sewer, which was in a really bad conditions. We highly recommend them. Great job.

On December 5, 2023, we contacted Cesar Abarca for an emergency plumbing repair due to a broken pipe at our property. After conducting an initial inspection, he requested a $9,750 deposit to obtain necessary permits for a more extensive assessment. We paid this deposit on December 6th. By December 11th, after an inspection by a City of Chicago official, Cesar updated us that the project would be more complex and costly, with an estimate of over $25,000! When Cesar confirmed that he hadn’t filed any permits yet, despite taking the deposit under this pretense, I thanked him and kindly asked him to pause any work as we would have to reevaluate this unexpected estimate and requested a refund of our deposit. Another reason we asked him to pause was because we observed an unethical interaction on behalf of Cesar trying to bribe a city inspector. Cesar initially agreed to reimburse us over a phone conversation on 12/11. For sake of caution, I summarized our conversation over text, to which he replied, “your welcome” and “sounds good”. Despite initially agreeing to the refund, Cesar delayed returning the funds and offered various excuses from December 11th to 20th, ranging from banking issues to personal emergencies. Our calls went unanswered for days and multiple attempts to resolve the matter went ignored. On 12/27, I called him multiple times until he finally answered stating that he wasn’t able to answer because he was in class. Then, he said his business partner (which he refused to name) had spent our deposit and claimed they were having issues as a result. At this point, I had had enough of the excuses and I asked him again to refund our deposit via check or I would be forced to pursue legal action against him and his company. Cesar still refused to return the deposit, falsely claiming my mom had signed a contract (not true), that our deposit was tied up in permit fees - despite him confirming earlier that no permits had been filed. We also looked into the permits he allegedly filed and confirmed none were ever placed. By the way, emergency permits take 2-3 business days to process! We were WAY beyond this timeframe by then. And, of course, he refused to provide proof of the permits and fees he filed. It gets worse! When my mom attempted to try to resolve this amicably and requested a copy of the contract she allegedly signed, he not only refused to provide a copy (because it is non-existent), but he also THREATENED to go after her business (which he isn’t a customer of) and make false accusations against it if I reported his business against this issue. Fast forward to this day, he has yet to refund our deposit. Also, the addresses on Google and business license, take you to a home address where his sister claims he doesn’t live at. Save yourself the headache and avoid this shady man. Find a real plumbing company that will do quality work for a reasonable price. I’ve reported this business to The BBB, the city and state too. Don’t give this company your money and DO NOT do business with Cesar Abarca!!!!

Very good work. First, they responded and got the job done the same day I called. Professionals and with the knowledge, equipment and tools needed. Our sewer was really bad but Cesar & Coco did an excellent sewer cleaning. Friendly, We highly recommend them.👍💯

After many calls to big-name companies and being turned down, I called Abarca Sewer And Drain Service for my drain to be unclogged. Cesar came through with his team and got the job done in a matter of an hour or so. The man knows the art of drains and sewers, and I would call him back for any future needs. I highly recommend him. Thanks again Cesar, for your service today.

I’ve had some major flooding issues throughout the years, I’ve spent thousands of dollars and had many plumbers come out. Just when I was giving up on hope I came across Abarca Sewer and Drain! Cesar came to the rescue and found my reasons to so many floods and got to work! Unfortunately, the sellers hid a gate valve under cement and tile, and there was the problem! Cesar was extremely informative and kept me in the loop with everything. Cesar and his crew are extremely reliable, I recommend his services 1000x!

After 13 years we finally had the catch basin cleaned out and the sewer line power washed. Abarca guys came out and did a great job. The basement is no longer flooding. This is after 2 major rain storms. I have checked the catch basin twice and it's working great. No more backups Arrived on the scheduled day. Work was done professionally and there was no mess to clean up afterwards Would highly recommend and we will call again if the need arises. Thanks guys!