Drain Works | Chicago Sewer & Drain
Review Summary
Drain Works, particularly Erick and his team, receives consistently positive reviews. Customers praise their excellent customer service, attentiveness, trustworthiness, and transparency. They are punctual, knowledgeable, and provide clear explanations and fair pricing. Many reviewers highly recommend them and would use them again.

Reviews
View All on Google4.8
(40 reviews)
Joseph Park
Good company. Great customer service. Great plumbers. I worked with Erick & Manuel. Very attentive. Answered all my questions. I had a very positive experience. They were trustworthy and didn’t make you feel like you’re getting scammed or forced to fix things that were unnecessarily. I would recommend this company.
Michael Bleb
I had an excellent experience with Drain Works. Erick was very attentive in listening to me explain the problem we'd been experiencing and was very thorough in laying out courses of action we could take to resolve it. Turns out it was a very simple fix on my end and I got my water pressure back in 15 minutes. Would highly recommend.
Kyle Grisius
Found Erick and Drain works on Thumbtack and I'm glad I did! They came out on time (which is always rare) gave me a thorough explanation of what was going on and a competitive price to get the job done on the spot. Super easy process, very professional group, and I will definitely be using them in the future.
Geoffrey Ly
I had a pipe burst in my condo. They were able to come quick and resolve my issue. I would 100% recommend again!
Joe Renda
Erick and his partner showed up on time l, were courteous and knowledgeable, they worked quickly and confidently to fix the issue with my sink. Thank you
Chris Barnard
Erick was very helpful. He explained what work needed to be done. He gave us lots of options and didn’t hide anything from us. We are grateful for his honesty and willingness to work with us on what was important.
Joe R
Erick and his partner showed up on time, were cordial, knowledgeable, and completed the task quickly and confidently. Thank you
Deb P
Drain Works is trustworthy, fair and transparent - everything you should look for in a plumber or any other tradesperson. I will always go to them for any plumbing needs. They just replaced several sections of old galvanized pipe for new copper after I found a leak. Call out to Erick who is clear with his assessments and kindly and patiently answers my questions.