First Chicago Plumbing
Review Summary
First Chicago Plumbing receives mostly positive reviews, highlighting:
- Positive Aspects: Punctuality, courteous service, efficient work, clear communication, fair pricing, and expertise in various plumbing tasks (drainage issues, replacements, remodels). Some reviewers appreciated appointment reminders and free estimates.
- Negative Aspect: One negative review reported incomplete work (unresolved leak, clogged drain) and lack of follow-up.

Reviews
View All on Google4.9
(235 reviews)
Karolina Theccanat
First Chicago Plumbing was courteous and on time. I love their appointment reminders via text, which let you know when the technician was on his way. They fixed our kitchen sink drainage issue quickly and without any mess. It’s so hard to find a good plumber nowadays. I highly recommend them to everyone!
David Grazman
June 17, 2024
Very positive experience with First Chicago Plumbing to replace outside drain. I shared with them bid specs from another company - and they beat the price significantly. They were able to come out within a day and completed work. Chris and his team were careful, courteous and did a great job explaining. Even invoicing went smoothly. All around, I've got nothing but good to say regarding using First Chicago Plumbing.
Chris Bell
I have used this company many times and you can't put a price tag on trust. They are excellent communicators. They go up and beyond with their communication and professionalism. Every person they have ever sent out is extremely knowledgeable and has completed the job efficiently. They are my first call every time. They have done everything from a complete remodel to routing out the toughest clogged drains.
Jonathan Hoffman
Not a great experience. I called them because there was a leak in my basement anvto unclog a couple drains. They didn't bring the equipment needed to snake the main line, they said the leak was just the city water backing up, but then the leak happened again a few weeks later. And my bathtub drain is already clogged less than a month after they snaked it, and they won't cover the cost to snake it again/investigate if it's anything else. I'm not giving them 1 star, because there's a chance all this is outside their control. But they came to do 2 things, and neither of them worked. Hard to trust them now.
Alex Weir
I found these guys online because they did good reviews. I had a spigot that was leaking. They arrived on time to the appointment, replaced the spigot, and added a new shutoff valve in no time. Very happy with the work and how quickly they did it.
Brandon Stevenson
I contacted First Chicago Plumbing about a quote for replacing my old tankless water heaters. Eugene (Evgeni) came out for a free consult, and provided an insightful, objective opinion on the work to be done. They did a great job replacing the water heaters, and I'd recommend FCB to anyone looking for a plumber that provides good service at a fair price.
Willow Head
Amazing communication & provided free estimates. Service was excellent & efficient. I’ve been struggling to find a responsive & fair plumber since moving to Chicago - I will definitely be calling them again!
Emily Mikes
March 28, 2024
Alex did a wonderful job installing a smart toilet/bidet. Loved how efficient he was and explained everything very well. The office was easy to schedule with and prices were very fair and competitive for Chicago.