Loves Plumbing and Sewer
Review Summary
- Positive: John (Loves Plumbing and Sewer) is praised for professionalism, promptness, clear communication, fair pricing, efficient work, and thorough cleanup. He's recommended for various plumbing needs, including sewer backups, flood control, and general repairs. Customers appreciate his honesty (e.g., advising on DIY repairs) and ability to secure permits quickly.
- Negative: One review reports a rushed job leading to a major flood and significant costs, highlighting missed steps and poor quality of work. The reviewer also mentions threats of legal action for posting an honest review.
- Mixed: Some customers have used Loves Plumbing and Sewer multiple times over several years and are very satisfied, emphasizing the quality of work, quick responses, and dedication.

Reviews
View All on Google4.7
(49 reviews)
Nicodemus Song
November 6, 2024
I recently had a sewerage backup in my crawl space, and I hired John to take care of it. He was professional, prompt, and did an excellent job at a fair price. The communication was clear and prompt throughout the process, and the price was upfront, so there were no surprises. The job was more complicated than expected, as he had to replace part of the sewer pipe and dig through a lot of rocks and roots, which was no easy task. Despite the added difficulty, John didnโt jack up the price, which I really appreciated. He worked efficiently, explained everything clearly, and made sure everything was cleaned up afterward. I highly recommend John for any plumbing needs. Great service and great value!
Alex James
January 29, 2025
I would recommend Loves Plumbing to everyone. Business with Loves and John started as help with a leak on a fridge water line. John told me what I need to replace it myself instead of charging me and savings me a good buck. While John was helping me with that he mentioned he does flood control and gave me a very reasonable estimate. I was previously interested in flood control living in a flood prone area and decided to move forward with Loves. The whole process took about 6 business days from permit to values installed to cement being poured. John was able to secure the city permit very quickly then once work began it was finished within 3 days. Along the way John and his teams communication was great letting me know all the things they were doing, contacting the city inspector and letting me know how my sewer looked during the scope. After the completion of the flood control I am very happy with the results and the peace of mind I have for future heavy rains. John will be my first call for any future plumbing needs.
Sally Fansler
May 3, 2024
John Love attempted to repair a collapsed pipe in our home. Unfortunately he rushed the job and several standard and simple steps were missed. He failed to check the battery back-up of the sump pump and failed to camera the new line after completion, which was full of rocks from the digging. That poor quality of work caused another major flood in our home after our renovation was complete, costing more than $35K. Do yourself a favor and find another plumber who has solid knowledge and will perform a thorough job. * (Interesting to note: when posting an honest review, this company threatens you with legal action.)
David Diaz
I have used Loves Plumbing and Sewer for the past 5 years for a few times. John and his crew do outstanding work & repairs. He operates his business with great passion and dedication. He responds quickly and is โon the sceneโ in a timely manner. John uses his knowledge with extreme care and patience. I have referred him to my family and friends and heโs never come up short. Being a retired police officer of Chicago, and having witnessed some poor jobs, John has demonstrated great skills and the ability to get the job done big or small. Without hesitation, Iโm happy to give Loves Plumbing and Sewer 5 Stars!
Sam Foster
John and his team were delightful to work with and highly professional throughout the entire process! We hired them to rough in our basement bathroom. They arrived on time and John communicated with us regularly and clearly about the status of the project, showed me progress first hand and communicated clearly about what needed to be done. This trait is so rare nowadays with plumbers and service technicians alike keeping homeowners in the dark about what's going on so this is something I very much appreciated! Thank you to John and his team! I will definitely be using you again in the future for all my plumbing and sewer projects!
Laura Nevill