Madden Sewer & Drain
Review Summary
Madden Sewer & Drain receives consistently positive reviews, highlighting:
- Responsiveness and Speed: Quick to schedule and arrive for both emergency and routine services.
- Competence and Skill: Effective diagnosis and problem-solving for various issues, including backups, pipe replacement, and pump failures.
- Professionalism and Communication: Polite, communicative workers who explain issues and solutions.
- Fair Pricing: Prices are considered reasonable and competitive.
- Comprehensive Service: Offers a range of services, including drain cleaning, pipe repair/replacement, catch basin work, and pump services.
- Honesty and Transparency: Customers appreciate their honesty and transparent approach.
- Excellent Service: Customers are consistently satisfied with the quality of work and results.
- Reliability and Trust: Long-term customers and repeat business are common.
- Good Cleanup: The company cleans up the work area after completing the job.
- Referrals: Madden provides good referrals to other service providers.

Reviews
View All on Google4.9
(287 reviews)
Jonas Fisher
A drain at back of our house was backed up with sewerage. Madden came quickly, swiftly diagnosed the issue, and fixed it. The workers were polite and communicated well. Exactly what you want from a service provider. It’s hard to tell if the price was reasonable, but the cost of sewerage in my basement would have been at least 20 times higher (having dealt with a grey water flood just weeks before). For me that’s a great deal!
James O'Connor
Madden Sewer & Drain is quick to schedule visits. I use them for routine routing on my older 2 flat bldg and have depended on them for a couple of bad situations too. I believe they are very competent and honest so I appreciate working with them.
RREE LLC
There is no sewer company better than Madden. We have used them for years and they are as great now as they were back then. Their prices are fair and better yet they solve the problem. Recently had a big back up in the basement of a building I own. They came out right away. Diagnosed the issue , gave me a quote and started the next day. The blockage was large and heavy over 6 feet in length. They replaced the pipe, poured more concrete and cleaned up. 2 day job In and out. I can't say enough great things about this company.
Randall Patke
Kevin & Sean from Madden Sewer did a wonderful service at my house. Had to have our catch basin rebuilt. First they explained to us the reason for the basin. Other contractors just wanted to do away with it but gave no reason except it was easier for them. It took their crew 4 days to complete the job, and we couldn’t be happier with the result. Also, they did a good cleanup of the area. Highly recommend this contractor for anything related to sewer and drainage. Many thanks.
Mindy Nedwick
I have used Madden Sewer and Drain many times. This last time I unfortunately had to use them for an ejector pump failure. They were amazing and so responsive. I was freaking out and they pulled a crew off another job that was not emergent and got to me within the hour. They had the problem handled and replaced the pump immediately. I asked them for a referral to a restoration company and the Madden plumber, Daniel gave me a card he had for Protech. I got an estimate from them and from one other restoration company and hired Protech. They are amazing. Superb to work with. Madden is an excellent business to work with and absolutely A+ caliber and their referral was just as good. Thank you so much, Madden!!
Bowen Hopper
Our building has used Madden for a variety of items over the past few years as we reside in a 100+ yr old building. They have been fantastic on service, promptness, and costs! Always transparent and honest. Highly recommend
Allen Stryczek
Dear Friends of Madden, The two service professionals came on time, and handled the annual maintenance of our flood control system without any problems. Since the annual maintenance is now $100 higher than it had been previously, it would be nice if we got a video of the rodding both to the street and back to the catch basin included as part of the new $450 price. We are glad that the annual maintenance guarantees our continuing problem free flood control system. With joy, Allen - in Edgewater
Shawn Carter
Madden Sewer and Drain provided excellent service on two separate occasions recently, one for an electric rodding of kitchen sink line, and installation of new elements for kitchen sink. They arrived as scheduled, and also when they encountered as issue with reassembly, they made sure to address properly by looking to source the proper parts instead of using alternative/less effective methods. Though I no one wants to encounter plumbing issues, I am very confident that I will utilize their services again if necessary.