Plumber Near Me

Netzel Plumbing

📍 1822 W Wilson Ave, Chicago, IL 60640 📞 (773) 561-0867
4.5 (24 reviews)
Closed ⋅ Opens 8 AM Fri
Plumber

Review Summary

Netzel Plumbing receives overwhelmingly positive reviews, with customers praising their:

  • Professionalism and Expertise: Courteous, detailed explanations, quick diagnoses, and effective repairs.
  • Responsiveness and Timeliness: Arriving on time, returning calls promptly, and even providing immediate service in some cases.
  • Communication: Clear and easy communication, including detailed invoices and a convenient texting system.
  • Reliability and Honesty: Fixing issues, even complex ones, at reasonable prices.
  • Respect for Customers and Property: Protecting floors, wearing masks, and sanitizing work areas.
  • Positive Experiences: Many customers have had positive experiences with Netzel Plumbing and would recommend them.

One negative review cited inadequate "fixes" and a lack of upfront recommendations for new installations.

4.5

(24 reviews)

5 ★83%
4 ★4%
3 ★4%
2 ★0%
1 ★8%

Mary “MaryM” Morrissette

Netzel always arrives on time. Their plumbers are courteous, professional, explain everything in detail and are reasonably priced. We’ve used them for years.

Lee Ryder

Jacob and his team were responsive, timely, and quick with figuring out our issue. He took the time to answer all of our questions and was straightforward with the repairs that needed to be done. Highly recommend!

Jill Pollack

These guys are great! We had a couple challenging issues and they came back as necessary to figure them out. They actual return calls and show up when they say they will. In fact, we just emailed them today and because Jacob happened to be nearby, they stopped and fixed our exterior faucet, just like that. Very very happy to know we have a good plumber on speed dial.

Michiye Morishige

I had an emergency problem with a hot water heater that "blew" and Netzel Plumbing service came right out and brought a new heater and took away the old one. Two men! The heaters were so huge and heavy. They took all precautions to protect my floors too. They were quick, efficient and professional. They were forgiving to me who knows nothing about plumbing or where things were. Will hire them for other help too! They were kind to an elderly lady. I am so glad that Mike's Refrigeration put me into contact with Netzel!

Julia Kalanik

Really disappointed with our experience with Netzel Plumbing. We had faucets that were previously incorrectly installed (no fault of Netzel), but instead of identifying that and recommending we install new faucets, we were charged for 4 hours of labor for inadequate "fixes" that broke within a week and were later told we should have just installed new faucets from the beginning. Given we are not experts in plumbing, we were hoping to rely on Netzel for that type of recommendation and transparency upfront.

Isaac Steiner

Jacob and team are so good. Clear and easy communication. Consistency. Professionalism. Painless. And I never thought I'd say this but: I like getting a plumbing invoice. 😄 Those things have great detail. It's a record I save in my files (yeah really). Call them.

Mike Rammer

We made the mistake of calling another plumber first. They were late, dishonest, their tools broke down, and our whole building was without kitchen water use for several days. Gave up on them and called Netzel, and will never call anyone else again. They were so helpful, professional, and all-around exceptional. Problem was diagnosed, & fixed quickly and at a fraction of the cost the other folks quoted us. Truly amazing people and plumbers! Can't recommend more highly!

Kimmy Noonen

We've used Netzel Plumbing for three jobs in the last two months on our newly purchased home. They resolved gas leaks that were found during inspection, repaired kitchen sink issues that were created by a handyman we initially hired, and did a big demo job to replace leaking pipes in our walls. They're very responsive and friendly, they have a great texting system that notifies you when they're en route to your house, and the employees were very respectful of us and our home. Just note they're not open on the weekends so if you have a plumbing emergency on a Saturday you shouldn't expect a phone call back until Monday (something I didn't realize at first). They wore masks the entire time they worked, covered the flooring with plastic (and our furniture during the demo project) and sanitized everything before leaving. They also worked hard to keep the price affordable for us even after hitting unforseen complications inside our walls. Netzel is our plumber from now on, highly recommend!