Jay's Plumbing & Sewer

Our tech Dan came to check our water heater. He was able to get the pilot back on and provide info on maintenance and when to look at replacement in the future. Dan was very cordial and respectful and I greatly appreciated his help. Jay’s also responded same day to our issue. Will be looking to use them again in the future.

I had a very good experience with Tim’s service. Price of service call and sump pump replacement were communicated before service call was scheduled. Bottom line issue was that I screwed up and forgot to do seasonal shift of moving from underground drain (which will freeze in winter and create blockage for sumppump) to above ground drain pipe which won’t freeze. So, underground pipe froze and blocked sump pump. Tim worked through options collaboratively and we agreed to cut outside pipe to determine where freeze points may be and replace sump pump as previous was ten years old. When work was done, things still weren’t working as expected implying that there was more ice blockage in pipe behind wall. We decided to trust nature to melt ice over time allowing things to work. A couple of days later, blockage naturally cleared and all working as expected. I’m glad to have new sump pump and new piping (where replaced) as well. And that I felt no pressure to commit to any proposal Tim offered. Thanks Tim!

My disposal was not working. It turns out all I had to do was press a reset button. It would be nice if when you called in with a disposal problem they suggested to try pressing reset. It cost $80. The technician was nice.

I would like to thank Jay’s Plumbing for their quality service they have provided to (2) of my properties. I continue to look forward to bringing my projects to Dean as he was knowledgeable and gave me estimates in a reasonable time and the job was done in a timely matter. Thanks again!