J&R Herra Heating, Cooling, & Plumbing

Vince did an excellent job in an emergency situation! He kept in contact to make sure we still needed service and to let us know he was on his way. He was very knowledgeable and was able to fix the problem right then and there! We are very happy with his work! We will consider future projects/repairs with this company!

I can’t say enough great things about John and the entire team at J & R Herra! They provide top-notch service with honest pricing. Every time we’ve needed them, they’ve gone above and beyond to make sure the job is done right. Their technicians are not only highly skilled but also incredibly kind and professional—always taking the time to explain everything and ensure we’re completely satisfied. It’s rare to find a company that truly cares about its customers the way J & R Herra does. I highly recommend them to anyone looking for reliable, high-quality service!

J&R was a wonderful company to work with. I had multiple quotes from multiple HVAC companies. They were able to provided me the best service and price hands-down in the area. I really appreciated how they came out and double checked the unit and the size before installing. Scott and crew were spot on and did a wonderful job installing my new unit will definitely be going to J&R for other services in the future. Completely recommend this company as their service and installation was top-notch thanks team!!

Our furnace went out on Friday evening late. We made plans to have Mark come for the repair on Saturday. He was excellent. He was very thorough, knowledgeable and took his time to ensure the furnace was repaired and working properly. We are happy with the service and will use them again for our repair needs. Alan

Technician was great, but it cost me $225 to have a single leaf removed from my furnace’s combustion air pipe, which you just have to pull off and put back on. I understand it should cost something, but not that much for what was done.

After purchasing our home in May we knew we were end up needing a new furnace… what we didn’t expect that it would be 5 months later. I called and received 4 quotes on the best option. When they came in to evaluate our current equipment, they were very professional, did not oversell us (thank you!) and super knowledgeable. Installation day came and they were super respectful of our home and so sweet. He said it would take 6-8 hours and he was right on point. Thank you for your professionalism and knowledge in helping us the best option. You guys are amazing and we will see you soon!!

Highly recommend them! Tim was very professional, knowledgeable, informative and friendly! Prices are reasonable including the service fee! I signed up for their very affordable annual maintenance program and am very happy I found them!

This is exactly why we live in a quaint town like Elburn. Today we had an appointment with Jeff, for a city of Batavia inspection at our office that we didn’t really understand if we needed it or not but after receiving a letter saying we needed it we scheduled to be safe. The process from start to finish was one of the best experiences, I’ve ever had with any business, in any industry, EVER. From the ease of scheduling, to the promptness of all of their communication, to being punctual (in fact early), just to come out to find out we don’t even need the inspection after all. They then offered to call the city to give them the update and to help us explain our situation. I truly can not be happier with every piece of this transaction and will be using them for any and all services because I can not say thank you enough for everything!