Expert Plumbing Heating & Electrical

We manage residential rental units and have been using Expert Plumbing for few years. They have always been professional, fair priced and on time. Yesterday one of my rentals has a main line back up and Joe Mikson was there within an hour to stayed till the job was taken care of. He was wonderful!! Would recommend Expert Plumbing to any and all!!

My sink seemed to be leaking and I needed some assistance. I called Expert Plumbing and got the help I needed. I’ve used there services many times before. Joe came out and was very professional. He found the problem and offered me solutions. I did replace my existing faucet with a beautiful new one. Joe was very thorough and did an awesome job. To be honest it was very costly but worth it for the peace of mind. The previous one lasted over 20 years. Thanks Joe for the great work and timelines.

Had a gushing faucet and called EPH&E and got a call back from Joe almost immediately, he diagnosed the problem over the phone and was at my house in a half hour and finished the job within an hour as quoted. Very quick, efficient, professional, and good pricing. Joe's the man!

I am writing to express my displeasure over the rude and terrible treatment received from your firm particularly from Becky. I was deceived and falsely accused of not wanting to pay despite my effort for an amicable resolution. An expert was sent to me and I asked that I would not be charged without being told but the opposite happened and I asked for a review, instead my phone lines were blocked even when I called in to make payment. I believe matters could be handled way better than the derogatory remarks and rude treatment given to me. Thank you.

Joe was fantastic! He arrived right on time and was friendly and professional throughout. He took the time to explain everything clearly, making sure I understood the work he was doing. His great personality made the experience even better, and he fixed the issues perfectly. Highly recommend Joe for any plumbing needs!

Expert Plumbing truly deserves their name as the level of service, courtesy, and skill were all above board. Joe did a phenomenal job reducing a stubborn blockage down to nothing. Our satisfaction with the workmanship is 5-star!!

Joe did a really great job fixing our toilet. He called and let us know when he would arrive. He explained everything he was going to do and why. I was confident he would do a great job and he did.

After about 10 years my Rennai RL94i tankless water heater started to leak internally and of course at 1am. After about two hours of accessing the internals and diagnosis I determined the leak was coming from two separate locations. I decided it was best to replace than to fix. I personally installed this myself when i had time to do it. With my family not happy with the lack of hot water I need a solution quickly. This time I felt it was best to have a professional do it. I performed some research for a certified Rinnai certified pro. I found Expert Plumbing in Naperville. When I called at 8am I was greated by Becky and she was extremely friendly and I felt like she truly cared about my problem. I did speak with another lady whose name escapes me and she was equally as kind. I sent them detailed pictures and of what was already there and told them I wanted the newest Rinnai model with recirculating technology. It was the RSC199IN. They provided me with a detailed quote in a timely manner. While there was sticker shock it was worth every penny. Mark and Greg came to intall my new unit. They were super friendly and professional. They also put drop cloths everywhere to protect my flooring. They were here about 6 hours installing the unit. Their installation was incredibly clean and neat. I was super impressed with their work and professional installation. I would absolutely use them again. The best part is they are a pro certified Runnai shop and they registere your product and I will use them to service it annually as recommended. Need a tankless water heater? These are your people!