Leto Plumbing & Heating, Inc.

This really is an exceptional company. We met Rick Leto when he was part of a team doing our kitchen remodel. During pre-construction he suggested small changes to the plan that saved us significantly. Next we hired him for a small repair, but he gave all the same attention to that little job as to the big one - he came fast, worked efficiently, and once again made improvements I didn’t think to ask for. Later my very old furnace died and his team was there next day to put in a new one, fast, clean, fairly priced. Plus his son is in the business - it’s great to see generations building something together. Would recommend Leto to anyone

Great work by Chris as usual. He is timely, professional and meticulous. He took care of my son’s plumbing issue which involved more than the scope of work anticipated as well as updating my water heater at home recently. I highly recommend Leto Plumbing & Heating for any plumbing needs you have.

Chris arrived at the agreed upon time and did a great job. He quickly flushed our tankless water heater and left the area dry and clean. We will have him back for future plumbing needs for sure.

No matter if I have an issue with plumbing, heating, or my air conditioning, I always call Rick first. His attention to detail is evident in every part of how he does his job, from the materials he uses, his response and follow through, as well as his expertise at efficiently identifying and repairing heating, cooling, or plumbing issues. I highly recommend Leto Plumbing and Heating to anyone who needs a top quality, dependable, honest company to help them.

Rick and his son are the best. Kind, honest and hard working. I never feel like I'm being taken advantage of, which is common in this line of work. They always are up front with me about what needs to be done.

I would not allow this man into your home. We had a very unfortunate situation this morning with him and his son and he showed quite a temper. The first visit, his son was very pleasant and did some of the job he informed us the cost would be $220 and another $7 for a part he needed to order and would bring back the next day to finish the job. All was well. The next day, his father came with him and they together finished the work. Once they were finished, his father told us the total would be $900! We were shocked! We let the father know that his son told us $220 plus the part. When the son came downstairs the father confronted him and the son indeed told his father it was $220 for the hour, which would have been fine we would have paid for the 2 hrs they were here, but this still would have been around $500 so how did we possibly arrive at the final cost of $900 plus?! We informed them we weren’t going to pay that! Instead of trying to negotiate. The father was firm on the price! He insisted that the price of the parts were over $700 and told his son to remove all the work they’d done. Things became heated between the man and my mother and she asked him not to go upstairs to her room where half of the work was and he told her “TRY AND STOP ME!” And started quickly walking up our stairs! They removed the work within 5 minutes and were out of our home in 10 minutes. Interesting how $900 of work can be taken out in 5 minutes. Then before he left he looked at us and said “you’re not going to pay my son for the labor?” And we said absolutely not! You just took everything down, so why would we pay anything? It was a terrible experience. I don’t think they are bad people, there was poor communication between us and my real issue is with how they went about resolving it. Save yourself the stress and find a different company to resolve your plumbing and heating issues.

Called to have a leaked repaired. The owner sent his son out who told me it was a small job with 1 hour of Labor which is $220 per hour and a part that he needed to pick up. The son said the part is about $7 The son came back with the father and the spent about 30 min connecting the part. Time between the 2 visits I would say in total it was about 1 hour and 20 min. How did you present me with a bill over $1,000! The owner was not willing to negotiate even though his son was the one that gave the quote. I was willing to pay $500 but not $1,000 for a job you son told me was A SMALL JOB. The owner had the never to ask me to pay him for the labor after he went upstairs and took his parts out of my bathroom. I would never call this place again and would not recommend this business.

Chris has come out the last 2 times and did a fantastic job each time. He's very personable, professional and thorough.