OneStop Pro Plumbing, Heating, Cooling & Electric
Review Summary
- Positive experiences with Alex: Highly praised for being knowledgeable, professional, polite, thorough, and patient. He provides detailed explanations, answers questions, and is considered honest and relatable.
- Efficient and Responsive Service: Scheduling is quick and the company is responsive, often providing same-day service.
- Variety of Services: Performed plumbing repairs (faucets, leaks, drain issues), inspections, and provided quotes for additional work.
- Trustworthy and Fair: Customers appreciate the honesty, with some instances of saving customers money by suggesting simpler solutions.
- Positive Attitudes: Technicians are described as having positive attitudes.
- Overall Recommendation: Customers highly recommend OneStop Pro Plumbing, Heating, Cooling & Electric.
Reviews
View All on Google4.9
(711 reviews)
John Grist
March 18, 2025
Alex was very insightful and answered all my questions. He did the best professional amazing work. Showed up on time and completed all work with ease. Very personable down to earth relatable guy. Good hard working man at heart and down to earth. Glad you have such a knowledgeable honest family man working for the company. Thank you Alex for putting up with the kid and your thoughtful work. He got a little bit of water on my old carpet and was very concerned he ruined it. It was only water but the personal caring touch was greatly appreciated. Thank you again
Kristin
Great experience with One Stop Pro Plumbing, Heating, and Cooling! Home repairs are not my favorite and Alex was very knowledgeable and professional and easy to talk with about issues. He quickly installed a new bathroom faucet to fix a drip and replace a part in my tub faucet that I would have hot water, again! I also appreciated that he saved me a little $$$ by explaining a small plastic part was making the handle loose on the tub and I should be able to call the manufacturer for this problem rather than replacing the whole trim kit (I did this and it worked!) Very happy with my experience.
Sarah Alban
I called OneStop Pro out after a handyman recommended I look into a drain check valve. Matt was super responsive and got someone out that day. It was the second visit with Alex that really impressed me and made me see why the company has such good reviews. Alex ran a camera through my line, showed me the footage, and explained to me a ton of info about my line and why he didn’t think anything needed to be done. I’m grateful to have met an honest plumber and will be calling them back for my future needs.
Yahaida Aguirre
My partner and I had the pleasure of working with Alex M. He did an amazing job with our inspection as a first time homebuyer. He explained everything in detail and made us feel very secure and comfortable. Highly recommend!!!
Carla Klausler
Both the scheduling person and Robert were quick, efficient and polite. Robert got to my house earlier than scheduled (always a plus!), determined the problem, fixed the problem and was on his way. We have been using OneStop for many years and are very happy with their service. They are knowledgeable and fair. They have our trust as well!
Megan Stark
Alex worked at my mother Carol's house in Carol Stream this morning 2/11/2025. He was extremely professional, knowledgeable and polite. He quickly fixed our leaking tub faucet. He was so great, we received quotes for him to come back to perform additional work. 100% recommend!
Mike Shimon
The service at OneStop was very quick, they were able to schedule within me 24 hours of contact. They sent Alex out and he diagnosed the problem and was able to fix it quickly. Alex was very polite and knowledgeable about his work. He had a very postive attitude. My wife and I would highly recommend OneStop!
Antoinette
Alex did such a great job with our plumbing inspection! He was so thorough and walked us through what he was doing. Answered all of your questions and was very patient. Would recommend! 10/10