Plumber Near Me

AAA Sewer Service, Inc

📍 1915 S Clinton St, Fort Wayne, IN 46803 📞 (260) 456-6930 🌐 Website
4.8 (213 reviews)
Closed ⋅ Opens 8 AM
Plumber

Review Summary

  • Positive: Excellent service, professional, timely, reasonable prices, helpful hints, work done quickly, owner involved, understanding of customer needs, good communication, and kindness towards elderly customers.
  • Negative: Poor follow-up, missed appointments, failure to fix issues, potential warranty issues, and inconsistent service quality.
AAA Sewer Service, Inc thumbnail

4.8

(213 reviews)

5 ★92%
4 ★1%
3 ★1%
2 ★0%
1 ★5%

Kenneth

February 20, 2025

Had a broken pipe in my slab in living room, called AAA. the guys they sent out were awesome, they tried snaking the line, to only find out the pipe was determined to be broken. couldn't use Washer or Kitchen sink do to this. the owner was very understanding to the fact my girlfriend is disabled, and we needed this done, he advised me they would do the work, and wait till my insurance could sort things out, not too many companies would do this. work was done in less than a day. the owner himself even showed up to make sure everything went smooth. we can't thank AAA enough for working with us. definitely recommend then. Thanks Guys.

Demetrius Daking

I called about a burst pipe. The two guys that came for the service call were professional, very helpful, did the job in a timely manner and I was pleasantly surprised when I received the bill. It was very reasonable. Before leaving they shared some helpful hints with me. It was all around good experience. Thank you so much

Chris Kiesel

Never again will I call this company. I hired them to clean my sewer pipes it was fine at first. A week later my pipes was clogged up again. So hired another company to do the same job the right way. I called AAA to let them know my pipes were clogged up and how crappy of a job they did. Then they told me it's under warranty and the warranty is no longer good because I called another company to do the job right. They failed to tell me it's under warranty when they was at my house. Very disappointed and unsatisfied with this company.

Skyler Russell

These guys did a great job replacing my sewer line out in my front yard. I some bad roots growing though and had a break. They came out the same day and fixed my problem . Had me back up a running no problem! Highly recommend!!

Waffles Poppyberry

Called and set up an appointment to have them give us an estimate. He doesn't show up. So we try to call him and he doesn't answer. So we try to leave a voicemail. His voicemailbox is full... We get ahold of his supervisor who says he will call us tomorrow. Nobody called. Never going to bother with them again. Pathetic.

Dawn Heath

The service guys came out, did not fix anything, charged me and said to call back for someone to come and give me an estimate. I called them 5 days in a row, each day they said oh sorry we got busy will be there today though. The 5th day, the guy I spoke to assured me he would be out himself, and again did not show or call. So I called another company, they came out and actually opened my line, so I wasn't stuck without water and fixed a leak. AAA did nothing to help me, but continued to lead me on for 5 straight days while I was distressed and needed help. If you only have a blocked drain, they'll be happy to come take your money, but when your having a real issue they'll probably treat you like they did me. I see you are claiming you told me to get a second opinion, that is UNTRUE, you never advised that, but you led me on to believe for 5 days that you were coming as I was in distress, but never did u say you could not help me and to call someone else. The only reason I called someone else is because I knew you were lying and had no intention of helping me. And I know there's a charge, but had you actually tried to do what I called you there for, you could of actually helped me

Tonya V

I placed a call late in the day and they followed through with the time they stated and provided great service to the issue! They also sent a text message with the name of the service tech and his phone number. Great communication!

Barbara Evans

Thank you tripleAAA! You came to my elderly mother's rescue and she was very happy with the work your workers did and how she was treated thank you so much my job well done in the kindness you showed to my mother I would recommend your company to anyone thank you AAA