Mr. Rooter Plumbing of Fort Wayne

From start to finish Mr. Rooter is easy and pleasant to work with and they do great work. A friendly person answers when you call, not an automated phone system! The technician who came today (Brian) is awesome at fixing and explaining things. He told me what preventative measures I can take to avoid future issues. A fantastic family owned business that cares about their customers and does their best work. I highly recommend.

Jake came out and fixed the train wreck of a kitchen plumbing. The original plumbing was all wrong, so not only did he get everything working correctly, he gave us tips and tricks on how to maintain them. He was super cool to talk to also. You’re in good hands with Jake.

We have had a couple of plumbing issues the past several months the and both times had Mr. Rooter come out and fix them. They were able to get a technician out quickly who was able to quickly assess the issue explain what was wrong and how to fix it and fix it quickly for a fair price. Special shout out to the home office with excellent customer service and keeping us up to date on when we could expect the technician to arrive and to Jake who was our technician both times and did a fantastic job!

Very quick first appointment. A week after the initial service the new sump pump was not working property. They came very quickly to fix it. The failure was not due to their installation.

Jake was great! Knowledgeable and polite and kind to my kids. He fixed the problem quickly and explained what he was doing and offered solutions so it wouldn’t happen again. Definitely recommend!

My husband and I are first time home buyers and have some plumbing issues we need to get taken care of. Jake came out to inspect and was so professional and friendly. He explained things in terms we understand and helped ease our worries! I would definitely recommend!! Looking forward to using them for all our plumbing needs!

Although my service request was outside of normal business hours, on Sunday, that warranted addtional costs, sometimes it is worth it. Case, our technician, arrived later than scheduled, but another customer's need required more time and he was nearby. Honestly, just having him arrive and complete the work within a short amount of time just before the holidays was well worth it. The guarantee and check back within the next few days was also reassuring. He provided additional information regarding other work we envisioned, so we are very satisfied.

Jake from Mr. Rooter Plumbing of Fort Wayne was outstanding! Professional, courteous, and extremely knowledgeable, he delivered top-notch service with exceptional attention to detail. I highly recommend him!