Mr. Rooter Plumbing of Fort Wayne
Review Summary
Mr. Rooter Plumbing of Fort Wayne receives consistently positive reviews. Customers praise their friendly and responsive customer service, including a live person answering the phone. Technicians, particularly Jake and Brian, are frequently lauded for their professionalism, knowledge, and ability to explain issues and provide solutions. They are seen as efficient, helpful, and willing to offer maintenance advice. The company is also commended for its quick response times and fair pricing. Even when issues arise or service is needed outside of normal hours, customers are satisfied with the quality of work and overall experience.
Reviews
View All on Google4.8
(470 reviews)
Melissa Ormsby
From start to finish Mr. Rooter is easy and pleasant to work with and they do great work. A friendly person answers when you call, not an automated phone system! The technician who came today (Brian) is awesome at fixing and explaining things. He told me what preventative measures I can take to avoid future issues. A fantastic family owned business that cares about their customers and does their best work. I highly recommend.
NICOLE FOSTER
October 23, 2024
Jake came out and fixed the train wreck of a kitchen plumbing. The original plumbing was all wrong, so not only did he get everything working correctly, he gave us tips and tricks on how to maintain them. He was super cool to talk to also. You’re in good hands with Jake.
Vincent Saunders
We have had a couple of plumbing issues the past several months the and both times had Mr. Rooter come out and fix them. They were able to get a technician out quickly who was able to quickly assess the issue explain what was wrong and how to fix it and fix it quickly for a fair price. Special shout out to the home office with excellent customer service and keeping us up to date on when we could expect the technician to arrive and to Jake who was our technician both times and did a fantastic job!
Bill Weber