24-7 Plumbing Heating and Cooling, LLC

The team at 24-7 Plumbing really works hard to take care of their customers. Service is always very responsive and staff is friendly and knowledgeable. I recently had a sewer issue at my house and the team was out at the house later that evening to help with the situation. Unfortunately the initial work was not able to clear the line and we needed to dig a new sewer line to connect to the main but the team was in constant communication with progress. Although it was a large job, the team got the work done quickly and I felt well taken care of the entire time. I would highly recommend them if you want a quick response to heating/cooling/plumbing concerns and want to be well taken care of.

Had a significant root clog in my main line which flood flooded half of my basement. They came out Tuesday night to scope and snake and find exactly where the root problem was. They recommended a spot repair for now and monitor it for a couple of years. CJ and his team were able to get a permit, excavate, and fix the problem all within 24 hours. Now there is a good chance I’ll need to replace the whole main line down the road considering where I live, but the spot repair and his transparency is saving me thousands at the moment. With a kid on the way, there was just no way I could absorb the whole main line repair. The best thing you can do is be honest and transparent, especially when it comes to plumbing and dollars. We are very happy with the work and we appreciate the transparency he showed. I will be using them in the future.

We had a sink replaced. We provided the sink and the faucet. It cost 700dollars which I thought was a little extreme. I had to scrape all the excess silicone off from around the sink due to sloppy work. 2.5yrs later the sink is leaking. I tried to tighten up the flange and discovered it was split in half. We also had a water softener installed and another more qualified plumbing company that came out told us they installed the wrong kind of water softener for a well wich we are on. They also tried to help with a septic tank installation and they cracked the tank. I would recommend someone else to service your plumbing problem.

James (the owner and tech) was great! They were at my house within a few hours after I noticed leaking on Sunday night. I wanted to see if my warranty company would cover anything, so I didn't proceed with the services at that time. After the warranty company tech was unable to clear the main line clog, I called them back. James came to the rescue after hours and was able to fix the issue in 1 hour. After I didn't have running water for 3 days, I was so relieved. James was friendly, knowledgeable, and answered all of my questions. I would definitely recommend this company!

They showed up soon after calling about a clogged main line. I had to help the guy get the rooter out of the van (after explaining that I had a heart attack the week before). After showing him where the cleanout was at and a plug, I went back to run a scan on my car, while doing that I heard a few clanging sounds and he comes and gets me, maybe 3 minutes has passed. He informs me he can't get the machine to go in (says it is blocked) and that I owe $150. So he spent 10 minutes here (less than really) didn't clear the drain, and didn't tell me why it was clogged and I still had to pay... I had 4 companies come out that day and theirs is the only one I didn't ask to quote me a pipe replacement. They sent a quote anyway so I didn't realize they were the ones that came out and charged me $150 for nothing. I left a deposit for the work and then when I saw the charge was from them, I called to cancel the next day. I was told they couldn't refund back to my card (even my card issuer didn't understand why they couldn't) and that I would be mailed a check. The check comes and it is 3% short. I called and was told it was the card fee they were charged. After some back and forth the owner (at least the guy claimed to be when I left the deposit) agreed to send the 3% back to me. I have yet to get it, so we will see. The guy I talked to said he was a veteran (after I told him I am a disabled veteran), and this is the way he runs his business? He said charging for a visit even when they can't help is standard business practice, sure for a shady business. No one else charged for the visit or a quote. I ended up using Home Heroes and they were $3100 cheaper.

Jan 2025: does not look like This business is operational any more. The team and all plumbers are excellent to work with. Juan arrived in time and kept us informed of his arrival, he walked us through the problem and gave us options. The work was done with good quality, support and confidence. I am glad we found 24-7 PHC and we will definitely recommend this group to our friends. Thanks Team at front desk to take calls and courteously address the issues. Edited: aug 2024: is this place operational. They have been non responsive for weeks… Added: 5th Jan 2024. I am coming back and adding details after 2 years. 24-7 are truly amazing and continue to support us through our needs even for HVAC. I would recommend no one but this team of courteous and very knowledgeable people. Kyle and CJ have been awesome. Thank you 24-7!!

Juan and Kenny made quick work of our faucet repair issue. Replaced the plumbing in the wall very quickly, cleaned up after themselves. Would definitely use them again.

We used this company in March 2023 to replace a water heater. We are now selling the home and found out the the water heater wasn’t installed correctly and was against code. I now can’t find the website or get the company on the phone. I’m not sure if they are even still operating.