Benjamin Franklin Plumbing of Indianapolis
4.9 (4838 reviews)
Open 24 hours
Plumber
Hot water system supplier
Water filter supplier
Water softening equipment supplier
Review Summary
- Mixed experiences: Some customers report positive experiences with technicians being polite, thorough, and providing quick service. Others experienced delays and rude dispatchers.
- Pricing concerns: Several reviewers express dissatisfaction with the high cost of labor, even for relatively simple tasks.
- Positive aspects: Technicians are often praised for their professionalism, helpfulness, and ability to explain the work. Some customers appreciated the company's responsiveness and 24/7 availability.
- Specific mentions: Chris M. and Seth were specifically commended for their service.
Reviews
View All on Google4.9
(4838 reviews)
5 ★93%
4 ★4%
3 ★1%
2 ★1%
1 ★2%
Jennifer Dremonas
I started off with five stars because the original technician that came out came very quickly to assess the issue. He was polite and timely. However, it is four days later, and the repair still has not been completed. I’ve taken multiple days off work, and still have no water. When calling to ask dispatch where my technician was, the gentleman I spoke with was incredibly short and rude. You pay a premium with this company because they are 24 hour, I expect a lot more for my money.
Brenda Iacocca