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Ciriello Plumbing Co

📍 5715 Churchman Ave bldg d, Indianapolis, IN 46203 📞 (317) 787-5391 🌐 Website
4.9 (504 reviews)
Closed ⋅ Opens 8 AM
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Review Summary

Ciriello Plumbing Co. receives generally positive reviews. Customers praise the technicians' knowledge, professionalism, efficiency, and reasonable prices. Specific technicians mentioned include Patrick, Ashley, Mike, and Zach, with positive comments about their service and communication. Some customers appreciated the prompt service, clear explanations, and willingness to provide options. One negative review cited a lack of communication regarding a water heater replacement and a high cost. Another review noted issues with a dishwasher left in an error state and a lack of support for appliance-related problems.

Ciriello Plumbing Co thumbnail

4.9

(504 reviews)

5 ★94%
4 ★3%
3 ★1%
2 ★0%
1 ★2%

Shirley Branham

January 16, 2025

I am always confident when Patrick comes to help us with our plumbing problems. In addition to installing this new sink and faucet, Patrick treated our toilet tanks with muriatic acid to clean out the scales on the water jets in the bowls so that the toilets would flush more efficiently. He always assesses our problem, explains the solution and fixes the problem promptly for a very reasonable price. Thank you Ciriello Plumbing for having such an excellent supervisor on staff!

Jennifer Baron

Ashley came to our house because we thought we had a drain clog. Turns out it was our 21 yr old washer that caused the water problem. Ashley was professional, friendly, efficient, and made sure everything looked good on the plumbing end. We've used Ciriello for years and will request Ashley in the future because she was great!

Lezza Harman-Lineback

We've used Ciriello twice so far. Mike is the best, very knowledgeable, personable, and fast. Gave us all of our options and had a Plan A and a Plan B. We are glad we decided to call Ciriello. We've been very impressed with this company.

Deanna Medsker

Zach was timely arriving as scheduled and was very professional and friendly. We walked through all of the plumbing items we needed to update or repair. Zach made recommendations for the best solutions and was timely providing a quote. We had several companies come out and provide quotes and Ciriello was not the least expensive nor the most expensive, but I felt that Zach represented his company and my interest fairly.

Joann Nelson

Guys did a wonderful job. On time, very knowledgeable, and efficient. We needed a new water heater and the cost came in a bit below what I was quoted too. Appreciated the haul away service and perfect clean up. I highly recommend this company and will use for all my future plumbing needs.

George Strodtbeck

The service guys were great. However, my water heater was only 4 1/2 years old and I expected that something would have been covered under warranty. I was never consulted about price or options prior to the service guys arriving with a new water heater. I expected a visit to inspect the old heater and then a discussion about options. This didn’t happen. I was shocked to learn that the cost was over $3000! I don’t understand how this happened. It is very shoddy business practice.

Nicholas Gass

I called up a different plumbing company prior to using Ciriello that wouldn’t even entertain an estimate on a leaking boiler pipe I had in my ceiling. Patrick from Ciricello came, gave me an estimate right away, and had the pipe fixed within 2 hours of seeing it. Extremely fast, affordable, and clean service. I highly recommend

Jasmine Burnside

Pros: - The tech was friendly and respectful. - Clear about timing and about the problems. - Willing to work with me on payment. Cons: - Despite not being able to fix the issue they still wanted to charge me. I don't have much issue with this as I can see it for paying for the tech's time. - Left my dishwasher in an error code where it constantly tries to drain potentially wearing out the pump. - When called about the above they said they couldn't do anything about it since they don't work on appliances. Leaving at 3 stars as I value their honesty and respectfulness.