Gurney J. Bush
Review Summary
- Positive: Praised for professionalism, courtesy, thoroughness, reasonable pricing, good communication, knowledgeable technicians, and going the extra mile. Specific employees (Dave, Jake, Nate, Jacquetta) were highly commended. Positive experiences included leak repair, hydrojetting, and septic tank pumping. They also helped a non-profit organization.
- Negative: One customer reported a negative experience involving a misdiagnosis, overcharging, and poor communication. Another customer reported issues with scheduling, lack of communication, and overcharging.

Reviews
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(146 reviews)
dost1517
Compliments to Dave and Jake who were very conscientious in their work, and did a great job at checking the pipes and fixing the leak. They were professional, courteous, and went the extra mile. I called Gurney Bush in the morning and was told they would send someone in the afternoon, but Dave and Jake arrived the same morning around 11:00 AM. Pricing was reasonable as well. Great experience!
Dave Smith
For my scope and hydrojetting, they were good communicators, good price, knowledgeable techs did the work. I spoke to about 6 different contractors and I felt like it was difficult to get straight answers or up front pricing some times. Gurney Bush offered a competitive, straightforward price and made it easy for me.
Molly tittle
This company has gone above and beyond in so many ways. I cannot sing their praise enough on workmanship, integrity and helpfulness. We hired Gurney Busch to complete a project for The St Nicholas Neighbor in Need Foundation. They worked professionally, quickly and accurately. Helping improve the quality of life for our family in need. I had a second experience with them on plumbing project for my mom, once again, they went above, and beyond to make sure my needs were met and questions answered. We dealt with Jacquetta and she was outstanding. Her follow through and customer service was fantastic! I highly recommend this company.
Mary Stergar
Nate was Superb ! He was the best plumbing technician we have ever had to our house {and we've had many} ! He was so hard~working, very knowledgeable, neat and efficient. We will definitely be using Gurney~Bush for all future needs... And we will be asking for Nate each time we do ! Tha k you so much Nate ... you turned a very stressful situation around for us !
Nancy Stenger
They were very helpful in arranging a time to pump the septic tank, and the driver was there on time. He knew just what to do and finished the job with no problems. I've used them for years, and they have always been great to work with.
Jordan Choate
April 5, 2019
My husband did the work not Gurney bush inc . They took the 150 and the technician told me he didn’t do this type of work. I asked questions and he said I don’t know I just stuck a pole down and it was full . I told them what my husband did and then they claimed they did part of what my husband did . So we paid 150 for 5 min service . The guy said I didn’t need to pay the 150 but came back 5 minutes later and said his dispatch is making him get the money . This is my husband before and after and the guy was wrong the technician was wrong it was not full and did not not cleaned . I am just upset about the lieing . The company could of refunded money but just sent me to warranty company to deal with them but I didn’t pay them . The technician said he didn’t feel he did anything so didn’t think he needed to collect 150 and the lady at place said she took 150 thinking they were going to come out and clean the septic but we called them and told them we fixed it so no one came out to clean . I just hate the lieing .
Rik Dastik
Sheer Excellence! Long story short, a continuing problem over 2 years in the making in which an electrical contractor had accidentally bored through a lateral septic line leading to the main. Gurney J. Bush was able to discover the cause by camera, clear the blockage, then coordinate us to resolve the issue with Engineering and Contractors. Top Notch operators, equipment, punctuality, performance, and most importantly, communication. Thank you so much!
Michael Tavis
Do NOT use. Don't show up when scheduled, don't call if going to be late, don't announce that they have arrived and just start working without any estimate, than when finished overcharge the work and try to make you pay. Find another company, I did and paid a fraction of what this company charged for the exact job.