Indianapolis Plumbing Services
Review Summary
- Positive: Oscar and his crew are praised for exceptional, quick, and emergency service. They are responsive, professional, and do quality work. Customers highly recommend them.
- Negative: Some reviews mention poor service, lack of warranty, and technicians who are difficult to find after the initial service. There are accusations of unlicensed workers, misdiagnosis, and unethical behavior.
- Mixed: One review describes a positive experience with Indianapolis Plumbing Services after multiple failed attempts with another company, highlighting their quick response and quality work.
Reviews
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(20 reviews)
Ed Valdez
May 4, 2024
Oscar and his crew are simply amazing. Oscar has always fit me in, even when I have had Sunday emergencies with my plumbing. He's done many jobs for me and always does exceptional work and very quickly.
Rick Tryon
September 14, 2020
These guys are amazing! I had a mini emergency with a water softener rough in that needed replacing and they were able to come out the same morning I called and had it all fixed within an hour. Highly recommended! Thanks Oscar!
Crocker Yang
I have use this plumber before but i can tell everyone don't use them .when they service one time that they get money .you never can find them again. Because of they know they doing bad job and no warranty for that ,they know they will miss up a lot of things , so they do not want come back .they hire the person no license to work your place.
Naun Benitez
We had water dripping from the second floor into the first floor. We were highly concern about the problem. We needed to get it fixed ASAP. I called like 12 plumbers, and none could help us (2 plumbers told me that they could fix it in two weeks, 2 plumbers stood us up, and 8 plumbers never returned our calls). So I went on google and found Indianapolis Plumbing Services. He answered my call right away. He told me was doing a job on the other side of Indianapolis but that he would come see the problem when he was done. He came that same night around 8PM. He told me what the problem was and told me he could come fix it the next morning, which was Saturday morning. It was a priority for us to get it fixed. He finished the whole job on Saturday. He did a phenomenal job. I was very impressed with his work ethic, professionalism, and quality of work. I highly recommend him to anyone looking for a plumber.
Christina Kataoka
We had an emergency where a drain in our garage overflowed. Called them, even though it was already early evening, but they did come and fixed the problem right away. Very nice gentlemen. I would definitely call them again. Thank you so much!!!
Lisa Gary
Don't use them .they don't know what they doing.you think they coming fast but they don't have warranty and you will never find them again.
Kelly Folson-Jones
All points plumbing was assigned to come and fix my bath tub through my home warranty company Choice Home Warranty. They reshceduled more than five times and I would rearrange my schedule and wait for them to show and they always had excuses. Finally, I was able to get a time when someone was going to show up but the technician told me it was going to be around 10:00 at night. I told the technician that was way too late to come to my home. I finally was able to get a technician out to my home after calling and complaining to my home warranty company about them not showing up and they had called the agency and told them I wasn't home when they showed up in the past which is not true. When the technician finally came to my home after I he was over 2 hours late for the appointment and I had to call beg someone to please come and assess my issue the technician walked right in asking how I would pay my co-payment before he even looked at or addressed the issue that I had been waiting for over one month to be fixed. The technician explained the reason why both of my bathtubs were running the hot water so slowly was because of something with the faucet. When he called my warranty company they said I needed to call the manufacturer of my faucet and have them send new faucets but my home warranty company said they would cover the cost of the labor. The technician told me not to worry he had extra faucets in his shop and he would return in three days to install them. He told my copay and went and sent a totally different diagnosis other than what he had told me which he knew would not be covered by my home warranty company. Two days later after I called and complained to my home warranty service about the horrible experience I had with this company the technician sent another diagnosis where he stated my plumbing issues were marked unnecessary which is untrue. Both of my tubs are dripping out hot water, there is no power and no flow. I am a bath enthusiast and cannot take a bath because it takes over 45 minutes to fill my tub and by the time it fills the water is cold. There is barely enough water to take a shower. I am a travel nurse practitioner and I have been on the front lines for the last year in and out of hotels and I was looking forward to be able to take baths again in my tub since I hadn't been able to because I have been living in hotels for the last year. I also diagnose and treat patients and never have I told a patient one thing, put another thing in there chart and then went back and changed their diagnosis without notifying them of my supporting clinical findings for the change in diagnosis and the treatment recommendations. It is unethical and immoral to lie to a customer, saying you will be back to finish a job when u have no intentions of doing so and than lie so you wont have to come back and do the work you were paid to do. I still cant take a decent bath or shower, I have to pay out of pocket since the technician lied to my company and he said I had sediment in my water heater, and replace the water heater which in some circumstances it can be covered but not the way in which the technician lied and said it was due to sediment. The technician also had a horrible cough, wore his mask more like a chin strap than a face covering, I have taken care of hundreds of Covid-19 patients across the nation and I was scared to have him in my home with this barking cough but thank God I'm fully vaccinated.
Beata Stanley
I can’t express how grateful we are with Oscar. He saved us money on repair in 2 occasions! They came right on time and very professional. I highly recommend for anyone in need of plumbing service.