L. D. Smith Plumbing
Review Summary
- Positive experiences: Customers praise L.D. Smith Plumbing for quick, responsive, and friendly service. They highlight the team's ability to handle emergencies, provide clear explanations, and offer fair pricing.
- Specific praise: Joe and his team fixed a critical leak in subzero temperatures, saving the customer's home. Zach was professional, efficient, and kind, even with an elderly client and a cat. Mason was knowledgeable, helpful, and efficient, resolving issues quickly. Isaac was thorough and explained the process clearly. Nick was professional and stayed to complete a job on a Saturday.
- Services: They offer services like leak repair, water line installation, whole-home filtration systems, water softener installation, sewer line replacement, and toilet repair.
- Overall recommendation: L.D. Smith Plumbing is highly recommended for their excellent service, skilled technicians, and commitment to customer satisfaction.

Reviews
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(688 reviews)
Bettina Gillen
January 16, 2025
Joe and the crew from LD Smith really came to the rescue yesterday. The night before we had lost water pressure in all of our faucets and Citizens found a leak in our water meter pit at 2 a.m. Joe and LD Smith arrived first thing that morning and were outside digging in the frozen tundra to assess the situation. A leak is never good, but with the subzero wind chill we were very concerned about how the leak could potentially damage our home. Joe and his team miraculously were able to fix the issue and strengthen the connection to the issue—zero damage to our home. They had the water back on before lunch—amazing!
Adam Fisk
L.D. Smith Plumbing was fantastic to work with. From the initial estimate to the install, they were quick, responsive, clear, and friendly. Austin walked me through multiple options and the associated costs for a whole home filtration system and a water softener, and helped explain the "why" behind his recommendations. Then Austin and Isaac were great during the install process. They walked me through what to expect, how long my water would be off, and, once they were finished, gave me a clear explanation of both products and their maintenance needs and timeline. Highly recommend these guys - great service and what I felt was a fair price.
Kevin Miller
I can’t recommend Zach enough! He was professional, efficient, and incredibly kind. He installed a new water line in the kitchen and fixed a toilet for my elderly dad, handling both jobs flawlessly. Not only did he take care of everything with expertise, but he was also a genuinely nice guy—he even took the time to be sweet to my 16-year-old cat! If you’re looking for a skilled plumber who goes above and beyond, Zach is the one to call. I’ll definitely be using his services again in the future!
Ashlee Yarbrough
Had 4 different plumbers out for quotes and ended up going with L.D. smith and super pleased with the choice. From the office staff to all the staff that were out at our house the past 3 days putting in a new sewer line, they have all been fantastic! Highly recommend this company
Pat Fritsch
We had Mason out at our house today to try to resolve an issue, and he was great to work with. Presented himself well, was very knowledgeable, and tried his darndest to help us out.
Teresa Berger
Sharing my highest recommendation! Mason was professional, polite, and efficient. He quickly evaluated the issue and resolved the problem in no time. Fair pricing and fast service. Absolutely would call him again for any plumbing needs.
Karen Murphy
Isaac was thorough and clearly explained every step of the process. LD Smith has never let me down. Always call before they arrive. Always punctual.
Mary Springer
Nick came out to the house on a Saturday and was extremely professional and helpful. He stayed until the job was complete on a Saturday. Nick had every opportunity to push the job until Monday but did what was needed to fix the issue and complete tha project. He was professional and I would recommend LD Smith and Nick for all plumbing needs.