Northern Comfort Systems
Review Summary
Northern Comfort Systems receives consistently positive reviews, highlighting:
- Reliable and Efficient Service: Fast response times, especially for emergencies.
- Professionalism and Expertise: Technicians are knowledgeable, thorough, and explain the work performed.
- Excellent Customer Service: Friendly, respectful, and attentive to detail. Maintenance plans are well-managed with convenient scheduling.
- Value and Trust: Fair pricing, and a willingness to go the extra mile to ensure customer satisfaction.
- Problem Resolution: Promptly address and fix issues, even after initial installations.
Reviews
View All on Google4.9
(504 reviews)
David Trapp
I have been on their maintenance plan for years now and am always impressed with the attention to detail and no “hard sell” I have had with others. You get an appointment card in the mail and I usually call to reschedule to a more convenient time which is never a problem. You get a reminder call the day before and then a call when the guy is on the way. Appointment is smooth and informative. Great job.
Rob Fitting
Had an emergency call out in on a Sunday morning. They were here in less than an hour …….. took care of the problem very professionally. Did a little extra work to ensure nothing happened again. The service tech on call (Joe) did a fantastic job. He is an asset to the company…… we have had him for other things such as installing a new furnace and AC. He really knows his sh*t and always goes the extra mile to make sure things are done right. I highly recommend Northern Comfort for any HVAC problem or maintenance issue you may have.
Rich Darby
Northern Comfort Systems is the best. Fast response, value priced, with friendly and knowledgeable service techs. Yesterday Tom came for my fall checkup and was efficient, caring, and made sure I knew all that he was doing. I recommend them 1000%
Layne Young
November 20, 2024
Just what we needed before the cold air sets in. We’re on a maintenance contract that has worked out great - something we don’t think about - till we need it! Grandson got a real education too!
lmwallss
Tom inspected my unit & determined everything was working as it should. What I so appreciated was Tom taking the time to explain the "workings"of my system & making adjustments to make my unit perform better for my needs! I would definitely recommend NCS. They are my go to HVAC company.
Connor Buhl
Northern Comfort provides excellent service. Ricky was fast, efficient, and made sure to explain every single step he was working on to me. I felt respected and have peace of mind that my pipes won't leak anymore. I'll be recommending him and NCS to others in the Indy area.
Hayden F Vroegop
They installed a new heat pump system for my house. Although there was a problem with the install, and I had to call them out twice, they didn’t charge me to come out to address the problems and fixed them within a couple hours of my call.
Nancy Morris
Thorough and expert care of both furnace and air conditioning this past Friday morning by technician. Tom Damell was courteous and helped me understand the work he had been doing. Nancy Morris