NuFlow Indy

I learned that a home I was selling had a couple of ceramic pipe collapses and that my repair obligation included pipes under the street to the water main. What a nightmare!! I chose NuFlow to minimize yard damage. They were terrific to work with, kept their word and communicated well and respectfully. I’m not sure I saved any $$ over a plumber, but they obviously knew what they were doing with permits,etc.and provided a transferable warranty. Highly recommend.

A few weeks ago, we had the unfortunate experience of a broken main drain line coming out of our house. NuFlow was awesome to deal with in a very stressful situation from beginning to the end.. Bobby was very helpful, informative and easy to work with on the front end. Once he set everything up, the crew showed up on time, did an excellent job, were friendly, and were super sensitive to not damaging the rest of the yard and cleaning up. They finished on time and it was almost not noticeable from the street that they’d dig the yard on the side of our house to replace the clean out line, that’s how well they cleaned up and how careful they were. Everyone in the crew seemed super nice, engaged and truly easy to deal with. On the back end, Paula was great to deal with regarding the billing process and everything finished up without a hitch. I highly recommend these guys and will use them again. Thank you!

Our experience with NuFlow Indy LLC was exceptional. Starting from the initial contacts to the onsite analysis and camera inspections they were very customer oriented and took the time to understand the problem and answer all of our questions. The NuFlow relining process took two full days. The crew was very professional and took special care to make sure the pipe was prepped properly before installing the liner. We are very pleased with the results. NuFlow even provided copies of the camera inspections before and after the cleaning as well as the final lined pipe. We would certainly recommend NuFlow Indy to anyone considering a cast iron sewer line repair.

We live in an older home that has always had sewer backup issues a couple of times a year. We had a couple companies come out for estimates to repair the work. NuFlow was by far the most friendly and professional. When they came to do the estimate there was no charge for taking a full length video of our line - - our line is very long (95feet). They provided us the video at no charge to keep for our records. We then consulted about the price of repairing the entire line versus installing a new cleanout. NuFlow does lining to repair the pipe versus digging up the pipe which was preferable to us because we didn't want a trench in our entire front yard. The entire line repair was quoted at $18,700 and the cleanout was quoted at $6,600. Travis Perry is the point person for all NuFlow Indy service. I was on the phone with him several times and he was nothing but friendly and answered all of my questions. NuFlow was never pushy. NuFlow takes care of all the permits required and contacts the city to have utilities marked. Travis worked with me on questions I had about how many vehicles would come to our house the day of the repair because our driveway is long but not very wide. The day of the repair the crew showed up promptly and communicated with me about where best to park their vehicles so they didn't have to run all over the yard. One of the best moments is when they brought out their digger and used plywood under the tracks to save our grass....we really appreciated that attention to detail! The crew of three guys was there from 9:30a - approx 3:00p. After the installation was done they did a cleanout of the entire line then took another video - which they sent to us for our records at no charge. This seems like a little thing but it was included with the quote/cost of the service and none of the other contractors we had come out did this. A couple said we could pay extra to get the line cleaned after the repair. A sewer line repair is probably one of the least sexy house projects, but NuFlow Indy made did an awesome job for us. If there were 10 extra stars, they would get all of them.

They were very knowledgeable and got me a new water heater installed right away! Also gave me helpful tips to make things more efficient and protect the new water heater. Also installed a new shower head which works great!!

My husband and I are so impressed with this company! From start to finish, they were superb. We had tree roots in the clay pipe joints under our front yard, and rust in our cast iron pipes under our basement floor, both of which had narrowed our pipe flow causing a backup in a separate floor drain in our basement. We were especially interested in the newer technology that Nu-Flow offers to minimize damage that would be caused by a trench to our two majestic oak trees in front. We are so glad that we hired Nu-Flow. They were able to take care of both problems and only put one hole in the front yard, and not a trench that would have damaged our trees. They kept the hole pretty small too, which we appreciated so much! The procedure of putting the clean out in and then the liner is definitely a skilled technique! We met with Bobby who patiently explained everything about what would be done and answered all of our questions. He also got back to us very promptly with any other questions that we had before the procedure, including making sure the crew brought plywood sheets to further protect our tree roots and yard. The young men that did the work were so impressive. They worked hard, have a unique skill set, and were completely professional during their two days here. We would rate them a solid 10 out of 10! Everything went so smoothly, and we are so pleased. We would highly recommend Nu-Flow!