R & R Plumbing

Awful display of ownership. Another review of a driver being careless on the road while my child was in the car with me! Passed me on the shoulder of I70!! Hit my mirror and busted the whole thing. The employee finally pulled over once trying to flee the scene. Then became irate so I pulled away as I had my 5yr old daughter in the car with me!!! Their insurance said won’t cover the damage because of conflicting stories. Hire better people… that simple. Or at least hold them accountable. STAY AWAY FROM ANY VEHICLE FROM THIS COMPANY ON THE ROAD. Heaven forbid allow them into your home and trust them to give you quality service.

These guys just finished plumbing a new house for us. I wouldn't let them plumb an outhouse after this experience. As of today, I have personally had to fix three separate issues. The latest was a poorly installed ejector pit. We called their Emergency line on Sunday the 6th because we had septic backing up into our brand new basement. Their response was "Just don't use the downstairs bathroom until we can get out there". Called that Monday because no one had come out yet. They came out at 2:30 on Tuesday, but didn't have everything they needed, so they rescheduled for Thursday. Then did a horrible job which included attempting to seal the lid of the ejector pit with Tapcon screws put in at an angle, which only served to lift the edge of the lid up off the seal. This was the third issue of theirs that we had to fix ourselves. Don't waste your time with this company.

I’ve had R&R plumbing do warranty work on my home for three separate issues. Twice they’ve had to make multiple trips for simple repairs (things like leaky toilet seals and shutoff valves) before getting it right. The other time they broke the tip off the PVC drain line under my kitchen sink, had to cut the drywall open to fix it and did a HORRIBLE job repairing it. When they got to the point in the photo I told them to leave so I could fix it myself. I understand that things happen and jobs don’t always go as planned, but when they can’t ever seem to get a simple fix done right the first time it says something.

The service is terrible and the workmanship is worse. +1 to these guys being reckless on the road, and acting like an absolute fools. These guys are amateur at best. Driving around cussing people out, flipping the bird, all while their company name is plastered on the Van. I hope that people read these comments and understand they are not professional and shouldn't be trusted with something as important as plumbing. Take these one stars to heart people, before you hire them and find out the hard way.

Unsafe and untrained is honestly the best way to describe both the employees and the business. After witnessing the damages they have caused to multiple clients - I have to honestly warn to avoid this service. Quality General Contractors have this company on the black list. If you do see their vehicles on the road, such as i74, be very careful as they will run you off the road or almost rear-end you.

About A year ago I purchased a $2000+ water softening system from R&R Plumbing. I’ve been trying to get someone to call me back because it’s not working. It’s been two weeks and no response. I would not recommend R&R Plumbing

I was given RR plumbing as a reference to restore an outdated piece of plumbing. Before going there I had been to several hardware stores and then a plumbing supply. Nobody had the part. When I walked in to RR they had the piece ready and it worked perfectly. Thanks for the great service and going the extra mile.

This “company” and I use that term very lightly is a subcontractor for D.R. Horton. They have no business installing plumbing, especially on New Construction Homes. We moved in to our newly built home in November 2021 and used a preferred plumbing service to install a new water softener system, THANK GOODNESS we called someone other than RR Plumbing. The plumber discovered that the water lines were all installed and attached to the “outside walls of the home” and then insulation was installed from the inside to “hide the incorrect installation”!!! Had this gone undetected we would have serious issues now in the cold of winter. So I call the builder and am told this is a “warranty issue” and it is my responsibility now to call RR plumbing to get the issues fixed. (Thanks DR Horton, see your review also) I called RR Plumbing and spoke to JR..He proceeded to tell me they only do the Warranty repairs if something’s broken, and further said it was not their problem as they just install the plumbing....What?!!! So I call DR Horton back and tell them what happens. They come by and see the issue and I am told they will call RR Plumbing and “see if they can get them to come out and fix this incorrect installation” So a few days later we get a call and RR Plumbing says they will come out and fix the issues. The end result was they “did fix the lines” but come on man, really? Would NEVER recommend this plumbing service to anyone. Hire at your own risk!!!!