Roto-Rooter Plumbing & Water Cleanup
4.8 (1223 reviews)
Open 24 hours
Plumber
Contractor
Drainage service
Excavating contractor
Repair service
Water damage restoration service
Water jet cutting service
Review Summary
- Positive: Some customers report timely, professional, and courteous service, particularly praising technician Rob for his expertise, communication, and efficiency. Some found the service price reasonable.
- Negative: One customer experienced a bait-and-switch pricing issue with a significantly inflated charge (over $600) for a main line snaking, attributed to a "cold weather fee" not disclosed upfront. The customer also reported a sewage backup shortly after the initial service, with the company quoting an additional $700 for jetting without inspecting the issue, and denying the guarantee on the initial work.
- Mixed: One customer received a partial refund after complaining about the price, but still felt overcharged.
