Bill Rhiners Plumbing Heating & Cooling

Mixed Experiences: Some customers report excellent service, professionalism, and quick fixes, particularly praising technicians like Caleb and Andrew. Others experienced poor communication, no call-backs for emergencies or quotes, and costly repairs due to broken pipes.
Inconsistent Quality: Positive reviews highlight knowledgeable and friendly technicians, while negative reviews cite a lack of expertise (e.g., breaking CPVC pipes) and poor customer service.
Specific Issues: Problems include delayed emergency response, failure to provide quotes, and expensive repairs due to technician error.
Positive Aspects: Praise for specific technicians (Andrew, Caleb, Ted) and office staff (Dawn, Sally).

Review Summary