Bob's Septic & Portable Restroom Service

Frozen Pipe/System Issues: Several customers experienced frozen pipes shortly after installation or pumping, with the company providing inadequate solutions or failing to identify the root cause. One customer had to fix the problem themselves.
Misdiagnosis/Incorrect Service: One customer was charged for an unnecessary pumping and another had a septic system misdiagnosed as full when it wasn't.
Poor Installation/Maintenance: One customer found a 2-year-old system had a design flaw causing freezing. Another customer reported a falsified inspection report, leading to potential issues with the system.
Positive Experiences: Some customers reported positive experiences with prompt service, friendly technicians, and successful repairs. One customer had a positive experience with a difficult city regulation.
Customer Service: Some customers had positive experiences with the company's responsiveness and willingness to correct mistakes.
Price: Some customers found the company's prices to be high.

Review Summary