Plumber Near Me

Gallon Plumbing

📍 2785 NE 46th Ave, Des Moines, IA 50317 📞 (515) 331-0030 🌐 Website
4.3 (26 reviews)
Closed ⋅ Opens 8 AM
Plumber
Septic system service

Review Summary

Gallon Plumbing receives positive feedback for knowledgeable and helpful service technicians, particularly Maddie, who is frequently praised for her efficiency, friendliness, and professionalism. Customers appreciate the fast turnaround times and thorough work. However, a new $250 dispatch fee has caused concern among some long-term customers. There are also reports of difficulty contacting the company for follow-up issues.

Gallon Plumbing thumbnail

4.3

(26 reviews)

5 ★81%
4 ★0%
3 ★0%
2 ★4%
1 ★15%

Michael Heffling

Gallon has good service techs that are knowledgeable and do their best get you what you need. But recently had a change in policy. The dredded "dispatch fee" of $250 upfront. Doesn't matter what you need and no costs reduce it. I've been a customer over 10 years. Doubt that will continue

Lori Holtzman

Lori and Maddie were fantastic! Our original plumber said he couldn't put our toilet and sink back (after new floors put in) the same day because it required 2 people and would take an hour. I called Gallon Plumbing and Lori was super helpful in getting us in the same day and kept me informed throughout until Maddie arrived. Maddie did the job by herself (lifting a big toilet placed in the tub) in just 30 minutes. She was super friendly and was wonderful to my dogs and cats. Great experience!

Becky Hotchkiss

My experience with Gallon Plumbing was fantastic start to finish. Katie who answered my call & set up the appointment was absolutely lovely. Maddie the tech was very thorough & personable. The turn around time was amazingly fast. You can tell that Gallon Plumbing is a customer service driven company. They will be my go to plumbing company from now on.

Greg Patterson

I called on Gallon Plumbing to unplug a sink replace a leaking P-trap and install new faucet in shower. Anita in office took my call and was very Helpful even sent a confirmation text with scheduled time and approximate cost. Maddie showed up and made fast work of my project and she did a great job! even gave me some information on another project I'm needing done. I will defiantly be calling Gallon Plumbing again to help on next plumbing job.

Brad Purdie

Maddie was really helpful and down to earth in our home. Like some of these other reviews say, she was upfront with the prices and it even ended up being cheaper than we originally anticipated. Yes, the prices are a little up there, but other than that, I couldn’t be happier with her service. We now actually have a shutoff valve for our house rather than having to ask our neighbors to turn off the water to the whole complex.

April Battani

Gallon does a great job making sure the job is done right. Their technicians make sure to test any repairs that they make to ensure a quality job. We had our sump pump and back up replaced in March, but the pump float on the primary pump was not functioning properly. When I called to have it looked at a technician came within the hour and resolved the issue at no charge. She even ran test to make sure that the new float was functioning properly and wouldn’t encounter the same issue again.

Sheila Middleton

Maddie was awesome! On time, pleasant, and professional. She had our problem fixed and fixed right in no time. However, a few hours later water was seeping from the front base of the toilet. It continued to leak Friday morning and I called the office. Was told a technician would contact me shortly. No call by Saturday so we called the office twice, both times the voicemail was full. We really need to have this leak fixed - it was not leaking previously.

Meagen Wahl

Very friendly service! Bryce and Maddie helped us with our water heater and were very knowledgeable. We appreciate them coming out after 7pm. We look forward to working with Gallon Plumbing for future projects.