Smith's Sewer Service Inc.
Review Summary
- Positive Experiences: Customers consistently praise the technicians for their professionalism, friendliness, and ability to diagnose and fix plumbing issues efficiently. Specific technicians mentioned include Tommy, Pat, Stephen, Aaron, Keith, Austin, and Jared.
- Problem Resolution: Smith's Sewer Service effectively unclogs sewer lines, addresses backups, removes roots, and provides explanations and maintenance advice.
- Responsiveness & Availability: The company is praised for its quick response times, even on weekends, when other companies are unavailable.
- Pricing & Guarantees: The service is considered reasonably priced, and jobs are often guaranteed.
- Negative Feedback: One review mentions negative experiences with the office staff, specifically Heather, citing a lack of professionalism and a negative attitude.
- Recommendation: Customers highly recommend Smith's Sewer Service and express a willingness to use them again.
- Comparison: One review highlights a significantly negative experience with a competitor (Rooter Rangers).

Reviews
View All on Google4.6
(384 reviews)
Kathleen Johnston
Tommy came to unclog our sewer/ septic line. He had such a good sense of humor (when we’re upset about the septic backup). Tommy is very polite and just an over all good guy. I just needed to call back because it started to backup again. They’re always understanding and very nice to us. I hope I won’t need them again any time soon but ii would definitely call Smiths sewer service before I’d call anyone else. Highly recommend them
Angela Schaffer
We just had Pat leave our house. He did a fantastic job! He fixed our issue in no time and educated us on how we can keep up maintenance to prevent future incidents. Everything is working better than before. The day before we had Rooter Rangers out. We told them at the time of making the appointment that we needed someone to snake WITH a camera. They told us no problem. Late in the evening the guy showed up with no camera and said he would have to snake it and come back in a few days so instead of paying one fee we would have to pay twice. He wasn't here long and said the issue was fixed and we were good to do whatever and he would have the camera out in 2 days. Less than an hour after leaving we flooded again and worse. Say YES to Smith Sewer and NO to Rooter Rangers. GO PAT!
James Johnson
Their tech came and knew exactly what to do. I had a floor drain backing up in the basement they snaked 65 feet of cast iron pipe from the service opening to the septic tank.Everything is working as it should and they guaranteed the job for thirty days and the price was very reasonable! Thanks for the great service.
Ashley Moore
We had Smith sewer come out (stephen), and he was great he gave us excellent service after we were overcharged from clog busters. Stephen actually opened the line all the way to the city line and cleaned out all the roots, found the issue, explained everything and gave us our options. If you have a problem, call them they are friendly and dependable.
DALE KUNERT