Plumber Near Me

Lenz Heating & Cooling

📍 7641 Douglas Ave, Urbandale, IA 50322 📞 (515) 225-6446 🌐 Website
4.9 (1571 reviews)
Open 24 hours
HVAC contractor
Air conditioning contractor
Air conditioning repair service
Air conditioning system supplier
Heating contractor
Heating equipment supplier

Review Summary

Lenz Heating & Cooling receives consistently positive reviews. Customers highlight:

  • Excellent Customer Service: Friendly, professional, courteous, and respectful staff.
  • Fast and Efficient Service: Quick response times, timely appointments, and efficient installations/repairs.
  • Fair Pricing: Competitive quotes and no hidden fees.
  • Knowledgeable Technicians: Technicians are knowledgeable, explain options clearly, and answer questions.
  • Quality Workmanship: Installations are done well, with attention to detail and cleanup.
  • Positive Overall Experience: Customers are highly satisfied, often recommending Lenz and planning to use them for future needs.
Lenz Heating & Cooling thumbnail

4.9

(1571 reviews)

5 ★98%
4 ★1%
3 ★0%
2 ★0%
1 ★1%

Les Leonard

New furnace/air install - from start to finish, every contact with owners and service techs excellent! Quality products, fair prices, fast service. They never hesitated to ensure my satisfaction with the work; treated me as a valuable customer, not just as a job to get done. VERY pleased and will send referrals their way every opportunity. [A small thing, but it actually meant a lot - when they were done, I received a Thank You card in the mail. A small thing, but something that again said that they appreciate my business.]

Nancy Benna

Absolutely recommend Lenz Heating & Cooling. The process to get a new furnace installed was easy, simple and quick. The response time and fairness of the team for pricing was a relief. Honorable and reputable business. Definitely will call them again when I need help AND will utilize their yearly service agreement to keep things on top notch performance! 5 star service!!!!

Kole Young

Lenz Heating & Cooling provides outstanding customer service! From the moment I called, their team was friendly, professional, and genuinely cared. They scheduled my appointment quickly, arrived on time. The technicians were courteous and respectful of my home, making sure everything was cleaned up after the job. It's rare to find a company that combines expertise with such excellent customer service. I highly recommend Lenz Heating & Cooling for anyone looking for a reliable and customer-focused HVAC company

Barbara Magnani

Very happy with Lenz experience. Cael arrived quickly to inspect furnace and turnaround time for quote for replacements was super fast. Cael ensured I understood the options to replace furnace and AC . Gave his recommendation, but didn't pressure me to go beyond what I felt was my limit of spending. He did not come across hurried, showing me the issues and gave me time to think about questions I had. He represents Lenz professionally and genuinely showed he enjoys his work.

Tylonda Mason

Great to work with! I am so glad I decided to use Lenz for my services! My furnace, central air, and water heater work great and the service is fantastic! I will refer this company to all of my family and friends. Micheal was my service guy today and he was knowledgeable and answered all of my questions!

Maureen VanMeter

My furnace crapped out on the coldest day of the year while I was out of town and the Lenz team did not disappoint! When I called the office they found someone to come out quickly, Al, the owner, let me know it was an expensive part to replace or I could move forward with a new unit. I went ahead and ok’d the new unit and Connor, Chris and Daniel went to work. I had heat by the end of the day! Lenz waited till it warmed up outside, then Zach, Landen, Braden and Gage showed up to install my new AC and were done in no time! I can’t say enough about how kind, knowledgeable and efficient everyone I worked with at Lenz was. From the Owner, to the office staff, (Leah), and the installers. And to top it off there was no diagnostic charge, no trip charges or OT fees! They didn’t ask for a dime til both units were completely installed! Thank you Lenz family! I highly recommend your team!

Jason Gibson

Lenz techs are always so knowledgeable, polite, respectful and trustworthy. Today I called them for service when my furnace went down. They were at my house within the hour to restore my furnace on a cold day. Service was spectacular and service cost was very fair. I won’t call anyone else from now on out. Lenz has my business for life.

Mr. Willman Math

Nothing but positives to say about Lenz Heating and Cooling! Al came to our house and was very friendly and personable. Great first impression! He was able to give us a very fair quote for a cold air intake in the basement. Service was fast and the employees were also very friendly and easy to work with. I will recommend Lenz Heating and Cooling to my friends and family!