KC Water Heaters

I'm happy to post a great review for a great company! Our water heater was pushing 15 years old. Still working but starting to leak from the bottom on occasion. I got bids from several companies in the area, most charging around $2300 and interestingly, more for a 50 gallon gas vs 40 gallon. I think I filled out the online email from KC Water Heater website and Chase quickly texted me asking for photos. I sent several over and he called pretty quick after. He was VERY detailed in all they would replace, install, even zooming in on the caps at the top that had melted. I love that their website had videos showing/explaining the process of replacing the water heater. They had "package" pricing depending if you just needed the water heater, if you also needed things like a new pressure valve due to age, the expansion tank (which we didn't have) so rather than nickel and dime all the parts, it was pretty much packaged up front. The quote they sent over we VERY detailed with every step of the installation and every part included, as opposed to others that basically sent a quote that said "Install 50 gallon water heater....$2300" BEST PART they did not charge more for a 40 gallon VS 50 gallon. They also replaced part of the vent to help the quality of air flowing out of the house from the top of the unit. Cooper and Logan showed up exactly on time, took about 2 hours and even helped clean the area a bit (we had some junk tucked behind for storage) and pulled that out for me so when they installed the new one that area was nice and clean! Very friendly, answered a lot of my questions and explained all. Paid $1715 for the whole deal (it will vary based on what you need but we pretty much needed it all.) Wish they did more than this as I would hire them in a minute for other plumbing but I appreciate that the focus mainly on this so they have become experts at it. Five stars!

KC Water Heaters provided an exceptional experience from start to finish with the installation of our replacement water heater and expansion tank. The team was professional, knowledgeable, and efficient. They arrived on time, communicated clearly about the process, and completed the work with a high level of precision and care. The quality of the installation was top-notch, and they left the area spotless when they finished. It’s clear that KC Water Heaters values customer satisfaction and takes pride in their work. We couldn’t be happier with the service and highly recommend them for anyone needing water heater solutions!