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Anthony Plumbing, Heating, Cooling & Electric

šŸ“ 15203 W 99th St, Lenexa, KS 66219 šŸ“ž (913) 322-6011 🌐 Website
4.9 (17193 reviews)
Open 24 hours
Heating contractor
Air conditioning contractor
Electrician
Furnace repair service
HVAC contractor
Plumber

Review Summary

Anthony Plumbing, Heating, Cooling & Electric receives mixed reviews. Negative reviews cite poor workmanship, causing significant damage and a lack of accountability, with inadequate insurance settlements and unresponsive customer service. Positive reviews highlight technicians who are thorough, professional, knowledgeable, and provide excellent service, including furnace and AC unit installations, plumbing repairs, and maintenance programs.

Anthony Plumbing, Heating, Cooling & Electric thumbnail

4.9

(17193 reviews)

5 ā˜…94%
4 ā˜…3%
3 ā˜…0%
2 ā˜…0%
1 ā˜…2%

Amanda Shoemaker

January 20, 2025

Don’t hire them unless you want your house to look like this! Greedy company that doesn’t want to pay to fix what they messed up. We’ve had nothing but issues since getting our sewer line replaced over a year ago. Their bottom line is money, not the customer. Edit to update: it’s been over 4 months since we originally contacted with this problem. A plumber came out and verified on Anthony Plumbing letterhead that they caused our upstairs toilet to leak which ruined both our upstairs and downstairs bathrooms. Their ā€œinsuranceā€ only wants to offer us $3000 to fix both bathrooms. That is a joke! We have received multiple quotes that it would cost at least $10,000 to fix this correctly. Anthony won’t answer any questions/concerns since it’s gone to ā€œinsuranceā€ now. Own up and fix what you messed up. You admitted fault and we’ve been living with a ruined house for over a third of a year because of your company. Not to mention I am 4 months pregnant, having to walk downstairs now any time I have to use a toilet. THEY DO NOT CARE ABOUT THE CUSTOMER. Edit again: we have been constantly reaching out to the contact at Sedgwick, who usually ignores our phone calls and emails. Sedgwick has horrible reviews and is not even accredited by the Better Business Bureau. Sedgwick is a third party company whose job is to find the cheapest ā€œresolutionā€ for their clients, in this case Anthony. Over the course of this whole disaster, I have never heard an actual insurance company name mentioned, only Sedgwick and Turnpoint, the latter being the larger owner of Anthony. Once again, the $3000 offered by your contact, Sedgwick, a company not even accredited by the BBB, is not a resolution. Btw, the close up picture of our toilet was just the first of many issues with this company. Their tech (who is also a supervisor) thought that was an appropriate way to set our toilet. The second time they built a concrete pad that our toilet hung over, because they didn’t even think to measure the toilet first. They had to redo the setting 3 times to get it right. And my husband had to help them come up with the idea to create a concrete pad. This company is such a joke.

Kelly Rice

October 23, 2024

He was great! Patient and willing to do what it took for me to feel comfortable with the diagnosis and move forward. Let’s face it….. plumbing is expensive but the way Jay took the time to explain both sides of my situation I was on board and confident. Thanks Jay - from now on my go to guy

Marsha Earley

Tim did a great job on my outside faucet! He was very thorough in telling me what he would be doing and kept me informed. His assistant (didn't catch his name) did a very thorough check-up on the plumbing. Great job guys!

Sarah Whitehurst