Bob Stith Heating, Cooling & Plumbing
Review Summary
Bob Stith Heating, Cooling & Plumbing customer reviews are mixed. Positive feedback highlights same-day service, knowledgeable and friendly technicians (Tyler, Adrian, Daniel), and effective repairs. Some customers have had positive experiences with multiple installations and ductwork corrections. Negative reviews cite poor service, including a recommendation for a new unit without proper troubleshooting, delayed quotes, and ultimately, a simple repair that was missed. One customer reported a capacitor issue that was quickly resolved by a different company. There were also reports of needing to confirm appointments.
Reviews
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(19 reviews)
Zack Peters
I had multiple people take a look at my unit, suggesting I get a new system, Roger came over and found the root to the problem within the afternoon! Great service and good company!
Kristin Wemmer
We got affordable, same day service on our broken air conditioner! (The other guys couldn't even come take a look for a week...) Tyler, our technician, was very knowledgeable, friendly, and fast! Would definitely recommend Bob Stith. :)
Nathan Fleury
Absolutely awful. I had to work, so my wife was taking care of this. Did very little work before recommending a new unit. After explaining we weren't looking for a new unit and wanted the part numbers/quote to fix it, they just wrapped up their things and left, leaving no quote and stating that it would be Monday(4 days later) before I could just get NUMBERS. That's absolutely ridiculous. What a huge joke... I wasn't asking for a miracle to have it done in minutes, but I do expect pricing to be done in a timely manner so I can make my informed decisions, not be left without ventilation for 4 days. I've taken my business elsewhere, this was my first and last time calling this company. UPDATE: I called another company out to repair this unit. It was a capacitor... that's it. I have cooling now. Want a company that will treat you right? Moody Heating and Air did good, honest work for me, and even waived the labor fees after the story I told them. Avoid Bob Stith as much as possible.
TheSmokinannie Fanny
Great service. Have had Bob Stith do two furnaces and air conditioners at 2 different houses. Made recommendations, corrected duct work that a previous HVAC company had made. His recommendations made a difference in our heating and AC. Always on time, professional and great to work with. We highly recommend Bob Stith.
Wichita Swim Club
Daniel Brassfield came out and helped us with an issue in our mens restroom. He came out the same day, took care of business and was very professional. Will definitely call again in the future!
Isaac Shumard
Had to call twice to confirm an appointment. They got me taken care of and even installed my smart thermostat for me.