Boyer Plumbing

Absolutely top notch service. Recently had a bad experience with a different plumber simply because the other place was open on a weekend. I should have waited and stuck with Boyer from the start. The invoice came today and I am so thankful for this company that charges a reasonable rate for the service they provide. I don't intend to ever try another plumber again. ❤️❤️❤️

Boyer Plumbing knows what they are doing but I have some complaints 1. When the plumber disconnect my dishwasher for our Kitchen remodel, he left uncapped live wires and I got shocked when I moved it to paint 2. The bill came and they refused to provide a written copy of the parts used. 3. After re-hooking up my dishwasher it worked 1 time properly, but will no longer drain since. Boyer is suggesting it must have been damaged in the garage but no one messed with it, of that I am positive. Boyer plumbing put it in my garage and took it out of my garage 4. They referred me to a different company to fix my dishwasher without checking it to make sure it was not a problem they caused and also promised to text me that companies contact information but failed to do that as well.

My water heater went out and I called Boyer in the morning when I realized it was shot. They came and replaced while I was at an appointment. When I arrived home it was installed. No mess and they helped me upgrade to a 10 year warranty. I cannot recommend more highly. If you need plumbing this has got to be your go to.

Poor customer follow up. A plumber came out to the house for an estimate. : Said they would call and email with the details. After a week nothing. Called and left a message to follow up. Waited 4 days before calling and asking for a return call from the plumber who performed the service call. Nothing. Waited 2 more days and called back for follow up. Was told that the plumber has the message, and “must be too busy if he hasn’t called you back.” I clarified that we were happy the plumber came out but would line to get a quote or at the least if the job is too small for Boyer it would be professional to let us know as we had been waiting for his estimate. During the follow up response the nice lady who answers the phone responded that I should “just start looking around” for another plumber. I was surprised that Boyer plumbing doesn’t want to maintain a good reputation among potential customers. Hopefully this gets the attention of someone at Boyer who cares. Boyer was recommended by a neighbor. We are sadly very disappointed.

Boyer Plumbing came to our rescue today after a pipe burst overnight. We started calling multiple emergency lines outside normal business hours, and couldn't get through to anyone. After our family vouched for Boyer's customer service and expertise, we got in touch and were so appreciative that they worked us into their schedule today. Professional, knowledgeable, and friendly, these guys were very relatable in explaining things as they worked on the fix. I never felt like my many questions were a bother and they were so quick to call me back with another answer, even after they had left. I was so relieved and grateful for the experience after the huge mess and stress we've been dealing with since the wee hours!

I appreciate Mr. Bryce helping us twice replace our water heater in a time when we really needed it. It the next day we lost our water heater. They worked us in and we were back with hot water in less than 24 hours. Good work and thank you for doing all that work without even a stain on the carpet!!! Excellent service. Thank y'all from the Edwards!!!

Everyone I’ve worked with here has been awesome! I had to replace the line from the meter to the house and they did a fantastic job. Ben and Trent went above and beyond to get my water working again. I appreciate how the guys- from consultation to repair work- took the time to explain things to me. Excellent quality, excellent service.

Man these guys were great! They fit me in right away for a sump pump repair. The men were polite, double-checked everything and answered all my questions. They had the parts on the truck and had me back up and running quickly. I definitely would call them again!