Comfort Systems
Review Summary
- Mixed reviews: Some customers report excellent service, promptness, professionalism, and knowledgeable technicians (Mark, Ryan, Shawn, Zach, Jason). They praise customer service and the preventive maintenance plan.
- Negative reviews: Some customers accuse the company of unethical practices, including pushing unnecessary services and potential scams. Concerns are raised about aggressive driving by a company vehicle.
Reviews
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(54 reviews)
Gabe Adair
Unethical company owned by a giant east coast corporation. They will peddle unnecessary maintenance contracts and plumbing. I would never recommend comfort systems to anyone that values their home or their money.
Sam Latta
Want to thank Marc for great service. Called late Friday afternoon with a glogged basement drain and water backing up on my basement floor. He came out along with another tech and they took care of the issue in a very timely manner. Very quick service! Thank you!!
Judy Addison
Highly recommend Comfort Systems. They have been our go to company for heating and air conditioning for over 20 years, Always respond promptly with courteous and professional service at a fair price,.
Karol Sauer
Today, we had our annual service for both plumbing and A/C. Mark has taken care of our plumbing needs for years. He is extremely knowledgeable and helpful. He can always answer my questions and will make suggestions to keep our systems running efficiently. Mark is also very personable. Ryan inspected our A/C and did annual maintenance. He was very thorough. Ryan also has a great personality. I also have to mention how great it is to work with Debbie in the office. Comfort Systems stands out in the customer service arena.
Taro Mochi
Been harassing us and posting slips on our door saying MABCD requires a mandated inspection on ac. We called the real MABCD to confirm if this was real or if the city required it. Turns out its not. Be aware of scammy practices as they try to manipulate you into paying inspections fee for fake inspections
Dani Stone
September 13, 2017
High praise for Comfort Systems! My 30-year-old HVAC system died on one of the hottest days of the summer. Jason Ruboyianes came out fast to give us a bid and explained our financing options. When it was time to install the system, technicians Shawn and Zach arrived on time and from there, the day just went UP. These hard-working techs exemplified professionalism and kindness. My husband even approved of their workmanship and he's very difficult to please.Thanks to Chad, Jason, Shawn, and Zach for making this whole experience much easier than I ever thought it would be.
Willim Clabaugh
Do not use this company their drivers drive eradicate this morning I was driving s on 235 and the driver in a truck license plate 148 rem got behind me on the ramp to i35 and was so close I couldn't see his head lights when I put my blinker on to get to get off on west st he cut across the pendulum and almost sideswiped me very unprofessional and dangerous
LaFlace A
I have always received excellent service from the customer service representatives who take the calls to set my appointment up plus the service technician is always very personable and take time to explain what’s needed. The preventive maintenance plan is a great way to save. Thanks for always taking care of my service needs!