Fahnestock Plumbing HVAC & Electric

Maddix was prompt, courteous, and provided a thorough explanation of the service, issues discovered and the solutions. He answered my questions with the same thoroughness. He was knowledgeable and personable. He left the work space clean. I appreciate that he wore shoe covers (especially since it was snowing). I will likely request him in the future. I also appreciate that he made the service call while it was snowing and many small businesses and all schools were closed. (Obviously I wouldn’t want a tech to drive in dangerous conditions for a service call.)

Maddix was prompt, professional, courteous, even put shoe covers on immediately to be respectful of our home and keep things tidy. He did a great job on our regularly scheduled maintenance this winter. But Maddix also helped us tremendously when we were in a bind last summer when our AC needed repairs. He came after hours to help us. I’m grateful for the work Maddix does, he’s a model for Fahnestock service and technicians. They will continue to be my go-to regular maintenance and repair team.

Had an issue with furnace as I didn’t feel the house was evenly warm. They had Dylan out in about a few days due to scheduling but he took the time to go through the maintenance and even showed me what the problem areas were - low capacitor, blower was crusted with debris from over the years, and humidifier filter had not been replaced for years. Recently purchased the home and didn’t realized all this had built up but Dylan took the time to answer questions and provided recommendation. Cannot go wrong with this company!

We've used Fahnestock for about 5 years now and we are always extremely happy with their customer service and the work they do! We had to call on a Sunday due to our Heater freezing up. They arrived quickly and were honest with us regarding the problem and the fix. Maddix was awesome! Very friendly and professional! I will ask for him if we ever have another need for their service! Thanks, Maddix!

Maddix was awesome! He showed up on time and was very polite. Answered all my questions and made me feel at ease about my unit. Definitely hope he comes out next time.

Maddix worked on our furnace today and was able to find the problem that had been causing our furnace to not work. He was very professional and personable. He took great care in cleaning up after himself and explaining what he was doing and why! Thank you Maddix for making us warm again!

Michael has been my tech for several appointments he's always polite, professional and takes care of the issue. Fahnestock is lucky to have him.

Brett and Nathan were very professional. Top notch. I had both heat and AC checked out. Brett definitely knew what he was doing and confident , but not pushy. A capacitor was degrading, affecting fan blower speed and deficiency. The capacitor didn’t have to be replaced, but he thoroughly explained and let me decided whether to replace the capacitor now or wait. He was not salesman gloom and doom, or pushy - just factual. I will definitely recommend and use them again.