Whitehead Hancock Plumbing, Heating & Air Conditioning
Review Summary
Whitehead Hancock Plumbing receives mixed reviews. Positive feedback highlights quick responses, helpfulness with warranty claims, efficient AC repair, and same-day service for urgent issues. However, negative reviews mention poor communication from the receptionist, incomplete work, and a concerning response from the owner to negative feedback, including refusal of refunds and service. Some customers have had positive experiences with specific technicians like Andrew, Solomon, and Aaron.
Reviews
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(104 reviews)
GM Raabe
Very quick response even during the flooding crisis. Huge help getting our water heater parts covered under warranty, and returning once the parts arrived for the installation. Would certainly do business with them again.
Alice Bryant
I would like to thank Andrew and his associate Solomon, for coming to my rescue. My water heater was running out the bottom big time, so it died and they came out quickly and put in a new one. Thank you for saving me. You guys always do such an amazing job.
Dale Smith