Cannon Plumbing
Review Summary
Cannon Plumbing receives overwhelmingly positive reviews, praised for being friendly, professional, knowledgeable, and efficient. Customers highlight their quick service, ability to explain issues and costs, and willingness to help in urgent situations. Some customers have used them for years and recommend them. One negative review mentions a misdiagnosis and additional costs, despite the plumber's initial helpfulness.
Reviews
View All on Google4.4
(19 reviews)
Kellie Harris
John T Cannon plumbing has taken care of us for 10 years. We have used them multiple times. They are always friendly, on time, professional, and fix any issue we have very quickly!! I will continue to use them and refer my friends and family.
Ryan S. Fluharty
American Home Shield sent Cannon Plumbing out for a couple issues. Charles came out within a reasonable time-frame and replaced our garbage disposal, fixed a kitchen sink and a bathroom sink! Extremely professional, very knowledgeable, and speedy to fix. I would recommend Cannon to anyone.
David Clark
It is never a good time when you need a plumber. Terry, and his crew Scott and Charlie, were very professional and explained what caused the problem, the required repairs, and the approximate cost. The job is done now and I could not be happier, and the total cost did not break the bank. These guys have been around, and have all worked together, for several years. I am so thankful that I gave them the call, and now they are the guys I WILL call next time. Gentlemen, thanks for coming to work today!!
Ashley Shell
They were very courteous, knowledgeable, professional, and showed an Interest in getting us taken care of as urgently as possible! In a time of stress & uncertainty on our family, they were willing to help and gave us temporary solutions until they could get to us. I highly recommend Cannon Plumbing!
pvkap1
This is a phenomenal company with people who truly care and Lexington should be proud to call one of their own. They not only care about the job they truly care about the people they are helping. I am so grateful that American Home Shield sent these angels to us. If you want HONEST, PROFESSIONAL, and TRUSTWORTHY help-call Cindy at John T Cannon-you won’t regret it.
Riona
Terry was very helpful and nice! We have AHS and did a $125 service call. Fixed everything quickly just in time before the snow and Christmas comes! Thank you!
Sean Stocker
All in all they came out quick and replaced the heating element for$100 But 3 hours later no hot water I call back and I'm told I have to call an electrician so I do that and another $300 dollars later they say the thermostat is not getting the correct voltage so in my desperation in not having hot water for 3 days now I go to Lowes pick up the thermostat for$ 30 and do it my self and I'm good to go . I mean the people here are nice and all but I'm just disappointed . It was such a simple fix they really should have checked the thermostat so i didnt have to waste $300 on an electrician . But a guess I'll just look at it like a $400 education in water heaters .
BBC Censored
Two gentlemen came out. They were very professional, fair on price, and fast. They did a great job. This is my first experience with this company and I will definitely give them a call for future repairs.