Hager Plumbing
Review Summary
- Positive: Prompt, informative, upfront, replaced water heater, explained everything. Highly recommended.
- Negative: Misdiagnosed and failed to fix a plumbing issue, cut a hole in the ceiling, refused to address the problem, and hung up on the customer after being informed of the correct diagnosis.
Reviews
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(2 reviews)
Torie Wagoner
Our hot water heater started leaking, so we called another company who was supposed to come out and give us an estimate. They never showed up. So I gave Hager Plumbing a call. Mr. Hager was very nice, and informative. He diagnosed our issue quickly and was very upfront with the cost and everything he would have to do to fix our problem. He had to do a full replacement of the water heater. When he was done he fully explained everything to both me and my husband, so we both know how to work it and take care of everything properly. I highly recommend his services!!
Marty Vaughan
WARNING! Had this plumber out to handle an issue, which was not properly diagnosed or fixed. After cutting a large hole in my ceiling and allegedly repairing issue, we had ceiling replaced and painted. Soon after, water came pouring into the same spot. Further investigation by another professional identified that the overflow valve was never addressed. Called this guy to tell him we had isolated the real issue and he yelled "Then use that plumber!" and hung up on me. BBB contacted.