Plumber Near Me

LeakFinderPlus

📍 546 E Main St, Lexington, KY 40508 📞 (859) 475-0881 🌐 Website
4.0 (4 reviews)
Closed ⋅ Opens 7:30 AM
Plumber

Review Summary

  • Negative: One customer reported LeakFinderPlus (Matthew) failed to find a leak after three days, misdiagnosed the issue, and was unresponsive to the resulting costs. Another customer found the leak in 5 minutes with a competitor.
  • Positive: Several reviews praise Matthew's knowledge, responsiveness, and ability to find leaks quickly and accurately. One review cited the leak was found under a driveway in the exact spot.
LeakFinderPlus thumbnail

4.0

(4 reviews)

5 ★75%
4 ★0%
3 ★0%
2 ★0%
1 ★25%

J

January 6, 2023

Matthew was initially very nice, and seemed willing and able to help us find our leak. After 3 days of looking, and tracing electrical and communications lines, he didn't find it. He said he was 99.9% sure that if a plumber installed a shut off valve in one spot, it would bypass the still-hidden leak. We hired a plumber to do that, but what Matthew was tracing wasn't even a water line. The water line was near the area, so we had the shut-off valve installed, but it didn't stop the leak. Matthew started changing his story and refused to take responsibility for the costs we were beginning to accrue. We next paid American Leak Detection half as much as LF+ wanted, and they found the leak within 5 minutes. Thirty feet from where LF+ said to dig. Save your money and time, and hire ALD. Gas in the lines is clearly the better way to find a leak than overpriced sonar toys. Update to owner's response: Matthew never billed us because he never found the leak.

Filip Garrett

Highly recommend! We couldn’t have asked for better service. Matthew is extremely knowledgeable and worked tirelessly to find and repair our leak.

Brian McGrannahan

Really appreciate the fast response. They found the leak under my driveway in the exact spot. Thanks!

Misty Stone

Matthew is very responsive and always works quickly to schedule service for our leak detection needs. He is knowledgeable and goes out of his way to provide the best service. His prices are fair and he is honest in his findings. I highly recommend working with Matthew!