Masters' Supply, Inc.

I have been a customer of Master's Supply for over 30 years. In that time I have seen a lot of people come and go. The team that Kevin has built around the company right now is some of the best in the plumbing industry. It is hard to find sales associates with the knowledge that you will find here. In no order, the counter guys Russ, Evan, Joe and Matt are an excellent team. They all work well together to help each other and to ensure that you as the customer get what you are asking for. The service doesn't stop at the counter. The inside sales team are always ready to help you find that difficult part or help to get you whatever you might need that isn't readily stocked. And if you don't have the time or means of doing a pick up, Scott and the shipping department will get you your order in a timely manner as well. Last but certainly not least are the showroom associates. I look at things probably a bit different than what a homeowner will when it comes to having someone knowledgeable who you can turn to in order to have help in finding the right style of plumbing accessories. I need a person who can identify exactly what brand I might be working on and can help me to get the right replacement parts or a new faucet of fixture if that is the case. You cannot find (remember my 30 plus years of doing this) this type of knowledge just anywhere. Some of the larger showrooms in town would rather deal with the high end clientele than the service plumber, so having that personal connection is hard to find. It's truly a stress reliever knowing you have knowledge and someone you can call a friend there for you when you need them.

We just recently started purchasing from Masters' Supply out of Lexington, KY. I have to say, hands down the best service from a company. Justin Lear, from this branch goes above and beyond to service our company with the material we need in a timely matter.