Masters' Supply, Inc.

I have been a customer of Master's Supply for over 30 years. In that time I have seen a lot of people come and go. The team that Kevin has built around the company right now is some of the best in the plumbing industry. It is hard to find sales associates with the knowledge that you will find here. In no order, the counter guys Russ, Evan, Joe and Matt are an excellent team. They all work well together to help each other and to ensure that you as the customer get what you are asking for. The service doesn't stop at the counter. The inside sales team are always ready to help you find that difficult part or help to get you whatever you might need that isn't readily stocked. And if you don't have the time or means of doing a pick up, Scott and the shipping department will get you your order in a timely manner as well. Last but certainly not least are the showroom associates. I look at things probably a bit different than what a homeowner will when it comes to having someone knowledgeable who you can turn to in order to have help in finding the right style of plumbing accessories. I need a person who can identify exactly what brand I might be working on and can help me to get the right replacement parts or a new faucet of fixture if that is the case. You cannot find (remember my 30 plus years of doing this) this type of knowledge just anywhere. Some of the larger showrooms in town would rather deal with the high end clientele than the service plumber, so having that personal connection is hard to find. It's truly a stress reliever knowing you have knowledge and someone you can call a friend there for you when you need them.

We just recently started purchasing from Masters' Supply out of Lexington, KY. I have to say, hands down the best service from a company. Justin Lear, from this branch goes above and beyond to service our company with the material we need in a timely matter.

On a recent fishing trip I came across a friend who is in sales at Masters Supply in Lexington. During our conversation I mentioned some issues I have had with my home in Winchester that caused considerable damage. Without hesitation Justin immediately ask me to stop by on Monday and look at a Milwaukie tool that he had that could forever end my drama in my home. The following week I did go see Justin and he proceeded to demonstrate the Milwaukie M12 Stick, and so I bought it. Took it home where it has sat in a utility room for months. I often wondered if I would ever find a reason for such a purchase. Disaster struck at my house again yesterday when a sewer pump in my basement failed allowing nasty water to enter into the next room. Immediately ran and grabbed my M12 Stick and after removing the lid to the holding tank, I dropped in the stick and Immediately got a response that saved my carpet. Easy to operate I strongly recommend this pump for any homeowner. Thanks to his willingness to share with me on his personal time off work and out fishing, disaster was avoided. I strongly recommend Masters plumbing and Justin Lear to get the parts you need any time you are in need!

I have used many vendors over several remodels and they are the absolute worst. I ordered everything for a master bath remodel. All of it was delayed, zero communication from the salesperson unless I repeatedly called and emailed. Two deliveries never arrived as scheduled. I ended up having to go pick everything up myself the second time. Save yourself a ton of time and headaches, go to Ferguson.

Always a great experience dealing with this company. J.T & Josh H consistently get me pricing before the other supply houses. From there the transactions and follow up have been smooth . These guys take pride in what they do. Very efficiently ran company.

Justin Lear at Masters' Supply is always my go-to person when I and/or my own customers need recommendations! I highly recommend for fast communication and competitive pricing.

I went there to get some underground water line material and I was not sure what I needed. Several of the guys there worked together to get me exactly what I needed. The service was excellent and the prices are fair. Will definitely be my new plumbing supply place.

I love these guys here. They are Awesome. This is the Best place for all your plumbing needs. I HIGHLY RECOMMEND THEM.