1-Tom-Plumber
Review Summary
- Positive experiences: Customers consistently praise the plumbers' professionalism, punctuality, clear explanations, and efficient work.
- Key strengths: Mentioned are thoroughness, attention to detail, cleanliness, helpful maintenance tips, and fair pricing.
- Specific plumbers mentioned: Evan, Louis, Marvin, Michael, Justin, Frank, Junior, Jacob, and Ian are all highly recommended.
- Customer service: The company is commended for its excellent customer service, including appointment reminders, plumber notifications, and detailed explanations.
- Overall recommendation: Customers express high satisfaction and willingness to use the service again, recommending the company for various plumbing needs.

Reviews
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(892 reviews)
R A (QueenRaRa)
February 25, 2025
Evan was very professional. He explained everything in detail and made sure we understood everything. The work was done very quickly and left the bathroom better than he found it. 10/10 would recommend!
Shanice Smith
**5-Star Plumbing Review:** I had an absolutely fantastic experience with Louis . From the moment I called, their customer service was prompt, professional, and friendly. The plumber arrived right on time, explained everything clearly, and quickly diagnosed the issue with my leaking pipes. Not only did they fix the problem efficiently, but they also went above and beyond by checking other areas for potential issues and giving me helpful maintenance tips. The pricing was fair and transparent — no surprises or hidden fees. It’s rare to find a plumbing service that’s this reliable, skilled, and courteous. I’ll definitely be calling them again for any future needs and would highly recommend them to anyone looking for top-quality work and peace of mind.
grant
*Review for Marvin the Plumber:** I recently hired Marvin for a one-time plumbing job, and I must say, I was thoroughly impressed with his service. From the moment he arrived, Marvin was professional, punctual, and courteous. He took the time to listen to my concerns and thoroughly assessed the issue before starting any work. Marvin demonstrated a high level of expertise and skill. He quickly identified the problem and explained it to me in a way that was easy to understand. His work was efficient and precise, and he completed the job in a timely manner without cutting any corners. What stood out to me the most was Marvin's attention to detail and his commitment to ensuring everything was done right. He cleaned up after himself, leaving the workspace spotless, and even offered some helpful tips on how to prevent similar issues in the future. Overall, I highly recommend Marvin for any plumbing needs. He is reliable, knowledgeable, and provides excellent customer service. I will definitely be calling him again if I ever need plumbing assistance in the future! **Rating: ⭐⭐⭐⭐⭐ (5/5)**
Tameika Valentine
October 18, 2024
Michael gave excellent service. He was very polite and very informative. He showed and explained everything that he did (regarding the plumbing with our kitchen sink)as well as answered all of my questions without making me feel for a better lack of word dumb. I would definitely recommend this company. Thank you again Michael for your help.
Kenisha Parker
November 27, 2024
Justin was Great!!! Very detailed and thorough!! Had a nightmare with a main drain backup and a humming garbage disposal.. Greatly appreciate the work he did ! Would definitely use you all again. Thank you so much !!! Happy Holidays
Brendan Depue
September 3, 2024
We had a great experience with these guys fixing our water main to the house. Frank and Junior were superstars getting a huge job done. They were courteous, knowledgeable and extremely hard working. I wouldn’t hesitate to call them again.
Katherine Combs-Timberlake
November 23, 2024
Jacob came in and got the job done in minutes! We have had this problem for quite a while and he knocked it out in no time! He had epic customer service and made sure I understood everything going on. The entire process was seamless! We can see the drain again!!! Seriously give this guy a raise!!
HMH HMH
I appreciate that 1-Tom-Plumber is friends and if you are looking for a company that has the latest/greatest technology, this company has it. I appreciate that I get a heads up text reminding me of my appointment AND I get a text when my plumber is heading my way AND I get a picture/name of who will be arriving at my house. Love that they take the time to explain the issue, the options, and next steps. Justin and Ian were fantastic when they came to my house, they kept me informed every step of the way and paid attention to the small details which showed their above and beyond approach to their work.