Durbin Plumbing
Review Summary
Durbin Plumbing receives high praise for their prompt, efficient, and friendly service, with many reviewers highlighting their expertise and ability to diagnose and fix issues quickly. Tina and Josh are frequently mentioned for their excellent customer service, thorough explanations, and willingness to go the extra mile. They are often recommended for their local, family-owned business approach, and for their responsiveness. However, some negative experiences are reported when working through home warranties, with issues related to communication, diagnosis, and warranty claims.
Reviews
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(123 reviews)
Howie Lindsey
December 5, 2024
What a blessing! We had a major plumbing issue and it was causing a BIG mess in our bathroom. Durbin arrived at just the right time and fixed the issue in less than an hour- and at a great price. Friendly, courteous plumbers. I could tell they had a lot of experience as they predicted exactly what the issue was and then promptly fixed it. I will be recommending Durbin to my friends and neighbors.
Vanessa Turpin
Durbin Plumbing definitely gets an "A" in my book! Tina and Josh went above and beyond to make sure my toilet was fixed! They are professional, friendly, prompt, efficient, and they explain everything thoroughly. I highly recommend them! Thank you, Tina & Josh!!!
Simone Greenwade
I rated low because they sent out another company American Leak Detection Inc, to perform a job. The guy cut holes where there were NO pipes visible. He cut in the ceiling walls and ect. Then asked if there was any where else he should cut??? SIR, I am not a plumber. Anyway, now neither Durbin or American Leak will pay for fixing the holes in our bathroom. This is ridiculous. On top of that the issue still wasn't resolved. We contacted a different agency and they were able to fix the issue WITHOUT making any cuts in our walls! Ridiculous! Our home warranty pushed for this company, so we're leaving them also.
Sherilyn Lawson