Jefferson Plumbing
📍 1801 W Main St, Louisville, KY 40203 📞 (502) 587-6941
2.1 (99 reviews)
Closed ⋅ Opens 7:30 AM
Plumber
Review Summary
Jefferson Plumbing receives mixed reviews. Some customers report positive experiences with technicians, citing quick and seamless service, and technicians who explain the work performed. However, a significant number of reviews highlight negative experiences, including:
- Poor Communication and Scheduling: Missed appointments, late arrivals, and difficulty reaching the company.
- Dishonesty and Unprofessionalism: Instances of technicians claiming to have performed work that wasn't done, and rude or defensive customer service.
- Faulty Workmanship: Issues with plumbing repairs, leading to recurring problems.
- Damage and Negligence: Incidents of causing damage to property and failing to take responsibility for mistakes.
- Billing Disputes and Unclear Pricing: Unexpected charges, discrepancies between quoted and actual costs, and difficulties obtaining invoices.
- Rude Customer Service: Multiple mentions of unpleasant and unhelpful interactions with office staff.
