Roto-Rooter Plumbing & Water Cleanup
Review Summary
- Positive Experiences: Customers consistently praise the knowledge, professionalism, thoroughness, and efficiency of individual technicians (Chris, Mike, Kaden, Clayton). Mike is frequently mentioned for his excellent service, fair pricing, and willingness to go above and beyond.
- Specific Services: Positive feedback includes unclogging drains, sewer line cleaning, sump pump diagnosis/repair, and detailed explanations of the work.
- Negative Experiences: One customer reported a significant delay in service and poor communication, leading to a negative experience and dissatisfaction with the company's responsiveness.
- Overall: While many customers are highly satisfied and recommend Roto-Rooter, there are notable issues with punctuality and communication that need improvement.
Reviews
View All on Google4.9
(986 reviews)
Sarah Dewar
I had an excellent experience with Chris! He was incredibly thorough and took the time to explain every step of the process in detail. From diagnosing the issue to providing a clear breakdown of the work needed, he made sure I understood everything. His professionalism and attention to detail were impressive, and he didn't rush through the job. I felt confident that the work was done properly and that he genuinely cared about getting things right. Highly recommend for anyone looking for reliable, knowledgeable service!
Josh Flowers
Mike from Roto-Rooter was amazing!!!! I wish I could give more than five stars. Not only was he amazingly knowledgeable and professional but he went above and beyond. There is no doubt who I’m calling next time I have a plumbing issue and I’m making sure to tell others to do the same. Such a good feeling to have someone fix your crisis so well and at a fair price. If you’re looking for a plumber then call Mike from Roto-Rooter now.
Jane J
Mike came Wednesday morning and fixed my issues with plumbing. He kept me informed the whole time, really nice guy. Thanks Mike! Chris came after Mike the same day, he checked the pipes with a camera. He advised me on what needed to be done next. Thanks Chris. These guys are top notch, I would recommend them to anyone who needs their help
Joseph Haberer
Mike came out to unclog our kitchen/utility sink drain in 30 minutes and snaked everything out and ensured everything was draining 100% before leaving. While also replacing a bad fitting I didn’t know I had. Fantastic work!
Adrienne Spence-Hughes