2M Plumbing and Piping
Review Summary
2M Plumbing and Piping receives mixed reviews. Positive feedback highlights their communicative, kind, and thorough service, with some customers experiencing quick problem resolution. However, negative reviews cite significant issues, including:
- Poor workmanship: Improper diagnosis leading to unnecessary digging, leaving the yard in disrepair (damaged lawn, flowerbeds, and concrete), and failing to address the initial problem.
- Lack of professionalism: Failure to clean up after themselves, throwing away a client's plant, and using Google for troubleshooting.
- Poor customer service: Defensive and dismissive behavior from Heather, and a refusal to return to a customer's home.
- Inefficient service: Unnecessary work and delays.
Reviews
View All on Google3.5
(6 reviews)
Lucas Dionne
Moved to a house from out of state and almost immediately began having issues. Oh no! The team at 2M was great from the start - communicative, kind, and thorough. They ended up coming out for a 2-day job and even stayed until well after 6pm on the second day to make sure we wouldn't have to spend another night taking long trips to public restrooms or showering at family's. Heather was incredibly kind throughout every interaction we had. Thank you all so much! You made a stressful situation a little easier to handle.
Alex Ribail