West Plumbing LLC

Positive: Some customers report excellent service, prompt responses, and same-day repairs. They are praised for professionalism, knowledge, and thorough explanations. Some customers have had multiple positive experiences and would use them again.
Negative: Some customers report overcharging, particularly for initial assessments, and poor communication from the office. Some customers report unfinished work, water leaks, and refusal to fix issues. One customer reported a messy worksite and overcharging. Some customers feel they were taken advantage of and that the company is unethical.
Mixed: One customer had a positive experience with a specific employee (Bill) but negative experiences with the office staff.

Review Summary