Clem's Plumbing Services, LLC

I had a terrible experience with Clems Plumbing. I called them to clear a blocked line at my rental property and they assured me everything was fixed and they charged me $300. However, almost two months later, I discovered they hadn't actually completed the job properly and left my sewer line open, causing raw sewage to flow out of my house. They cut a drain line and just left pieces behind my house without reconnecting anything. When I contacted them about the issue, they tried to blame me saying that we were told we needed additional work. This was a complete lie because why would I leave my sewer line open for two months if I had been informed of the problem? Their customer service was awful and they showed no remorse for the inconvenience and potential health hazard they caused. They eventually came back out to repair the issue, but left without any communication or explanation. I have no idea if my plumbing is actually fixed and I am left feeling completely unsatisfied with their service. I would never recommend Clems Plumbing to anyone based on my experience. Avoid them at all costs.

I have been using Clem's Plumbing for my house and rental in Kona for 3 years now -- water heater replacement, facet replacements, plumbing repairs and maintenance, and plumbing mysteries. Every time I reach out to Craig, he is always prompt to answer and responds with a sense of urgency every time. I always recommend Craig and his team to my neighbors and friends. 5 Star Professionals!

I would really like to give them a 4.5 star! Always fast and friendly with really decent prices! Sometimes the work is a little not the best but still working. Like your faucet runs but there's barely any water pressure. And yes I've checked the water valve knobs

The attitude of the employee Chuck was ugly. All he wanted to do was tell me high ball prices to do work. He may know plumbing but customer service skills not in tact. I hope this improves. I helped pay his salary this week.

Quoted me a reasonable price over the phone for work needed, charged me a lot less. Also, Chuck, was great. Very professional, clean, and great with my pets. Very satisfied customer.

Called to have an estimate done, showed up late with his son. Son was clearly intoxicated, eyes completely glasses over and his son was strangely confrontational. I asked him to immediately leave and after a brief and explosive argument he collected his son and left. Since then, his son has harassed my family, driving up and down the street, at random hours of the day and night, revving his red trucks engine, at an attempt to intimidate my family. Avoid at any cost!!!

The $110 Porterhouse steak was undercooked. I requested medium and I got rare. The real issue is that they slice the steak before it is brought out so why would they not adjust once they saw it was under cooked.

Outstanding service, friendly technician and great price, recommended to me how to hopefully not have stopped up washer drain again. Really impressed with service. Will definitely use and highly recommend.