Rooter Man

Frankie was very professional and concerned regarding providing the necessary services to solve my problem. He was very pleasant. I would definitely call Roto-Rooter again and refer customers with employees like Frankie. Frankie was also very knowledgeable about his job.

Gary at Rooter Man did a gas dryer install. He was outstanding - great customer service! He took his time and ensured my dryer was properly installed and working. I will use Rooter Man for all my plumbing needs in the future.

Great service on the Northshore. I called in the morning and they came out the same day even when emergency service wasn't needed. They also had great equipment to video the lines and cleaned the out inside and outside. Will definitely use them again!!

Very satisfied with the work Rooter Man did for us. They dug up the old drain in our front yard and replaced it. They cleaned up and everything was so neat and clean. Our neighbors came over to tell us how they worked and how nice the finished everything. That work was fantastic, and we would definitely recommend them!

Rooter Man was fast extremely professional and fair priced. Needed a drain unclogged and they were there within 2 hours. Will definitely use again. Highly recommend great job!

Rooterman did a good job of staying in touch with me regarding arrival time, and when the problem was determined to be the city’s, Rooterman called and reported it to them. We didn’t have to do anything. We were so appreciative of that!

Called Rooter Man because I've been receiving extremely high bills from the Sewerage & Water Board. The rep was very helpful in explaining which inspection service I needed and what it would entail. I really appreciated that they had appointment availability within the next couple of days. After the inspection, the tech explained everything he did and what he found. He also provided next steps and a referral so that I could continue with investigating the problem. Very happy with the service provided.

I would give zero stars if I could. This company is a complete scam! They came to fix my toilet but ended up breaking a little piece that cost $5 at Lowe’s and even worse, then had the nerve to try to charge me over $300 more to “fixing" the problem they caused. When I brought it up to them, they refused to take any responsibility. It feels like they intentionally break things so you have to keep paying them more money. Absolutely awful business practices. Avoid them at all costs if you don’t want to get scammed! In response to your comments so the future customer have a clear understanding of your business… Dear Rooter Man, Thank you for your response. However, I would like to clarify the issue. The original problem I had was simply a plug in my line, but during the service, your worker broke one of my toilets. You charged me for the service and attempted to charge me for the broken toilet. While the original issue was resolved, two of my toilets were reinstalled incorrectly—one was left broken, and the other now wobbles. Despite my concerns, no one has returned to fix this. You refused to finish the job because I did not agree to pay an additional $300+ for the toilet that your worker broke. To be clear, I am referring to the same service and incident. I was charged for the service, my toilet was broken during the job, and the problem remains unresolved. Sincerely, Miss Cerniglia