Mister Plumber LLC
Review Summary
- Mixed Experiences: Some customers report positive experiences with prompt service and quality work, while others report extremely negative experiences.
- Overcharging and Price Gouging: Several reviews accuse the company of overcharging, price gouging, and attempting to charge excessive fees for simple repairs.
- Poor Workmanship and Damage: Multiple customers report technicians breaking parts, making false claims, and failing to complete jobs.
- Unprofessional Behavior: Reviews cite instances of poor customer service, lack of communication, and blocking customer contact.
- Warranty Issues: Some customers experienced issues with American Home Shield (AHS) and the company's handling of warranty claims.
- Fraud Allegations: Several reviews label the company as a scam and accuse them of fraudulent practices.
- Inconsistent Service: One review mentions new management and improved service, suggesting potential changes in the company's practices.
Reviews
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(9 reviews)
Calu Calu
I called AMS to have my bathroom shower nobs replaced. I did not know that I could have purchased them my self. Mr Plumber was assigned. Two workers came and told me they would get back to me on the problem. They unscrewed the one good nob so I could at least turn on the water by rotation from hot to cold with the one nob. A week later AHS called states to do the work I need is not covered and Mr Plumber will charge me $700.00 dollars to do it. .I thought about and and said no. Then on a notion I took the one nob to a hardware store and purchased two in a pack. Put them on and my bathtub is fixed for the grand total $28.48 It is ashamed to rip off people .I kept the workers work orders for proof of ripping me off.
Roux_504
We had a leaky faucet handle. We called AHS and Mister Plumber came out the same day and did the replacement. The time from our initial call to the resolution of the problem was less than 2 hours. I saw some of the reviews and was very concerned,but these guys did great work and the problem has not returned so far.
Rachael Trujillo