DMR Mechanical
Review Summary
- Mixed Reviews: Experiences range from excellent service to very poor.
- Positive: Prompt, efficient service; knowledgeable technicians; competitive pricing; quality work; reliable; good communication; drain clearing; AC repair and maintenance.
- Negative: Unsafe driving; poor management response to incidents; overcharging for ineffective service.
Reviews
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(40 reviews)
ben ware
One of their techs/drivers ran over several cones on I-20 in Bossier, after missing the Airline exit, in a construction zone a few days ago. One of the cones flew up into the air, clipping my car, ripping off part of my bumper. I had to slam on my brakes, on the interstate, nearly causing an accident. I then called their main office to try to get it handled and never got a call back after leaving a message for Mark. Very unsafe drivers and obviously unconcerned managers. I hope their work is better than their driving and management. Do better guys.
Carolyn Jones
Called at 7;26a.m., serviceman gone by 8:30 after fixing my heating unit. Love the prompt, efficient service. Serviceman was polite and really good about explaining the problem. Will definitely call them again if I have ac or heating problems.
matt gomes
Thief company! I called to fix an electrical issue at my business. They actually came in super fast and worked for around 3 hours. They couldn’t fix the problem or do anything and they charged us over $600 LOL for labor.. YOU ALL DID GREAT! Keep doing that…
Logan Bradley
Got a call from my wife that our AC unit wasn’t cooling. In the middle of a heat wave, I told her I’d make a call, but to start coming up with a back up plan because everyone was going to be backed up. Spoke with Mr. Mark, and Brad was at our house 3 hours later! He quickly diagnosed the problem accurately, and got us back cooling in no time! Can’t recommend DMR enough!!
Brad Wallace
The entire team is knowledgeable of their services, competitive pricing, quality work, great to work with, they're always looking for ways to better their services, and just all-around great company.
trenton contario
Jonathan and Kyle took great care of me
Julia Dziedzic
Plumber came out first thing in the morning like promised. He listened intently and then got to work and cleared drains quickly. This company was recommended to us and now I recommend them too!
Chris Martin
We used DMR at our office for A/C maintenance and repair. They drove across town and got a special part to fix it the same day rather than ordering it and waiting a week like other places. They stood behind their work and made sure the job was done right. That earned them a plumbing job installing a scale blaster water softener at my house. Couldn't be more pleased with the job they've done. It is still working 8 years later. I highly recommend them.